miao.gao.2010 Posted September 2, 2014 Share Posted September 2, 2014 I am using windows 8, 64 bits OS. I have already had JRE and JDK, but when I clicked the exe file of jasper studio, my windows displays that "This app can't run on your PC". I downloaded the exe file called "jaspersoftstudio-5.6.0.final-windows-installer-x86_64.exe " . Can someone help me why I can't install itproperly? The same error occured when I tried to install Jasper report server Link to comment Share on other sites More sharing options...
Massimo Rabbi Posted September 2, 2014 Share Posted September 2, 2014 Hi,are you sure of the configuration of your operating system?This kind of error message usually occurs when you try to install a 64bit program into an x86 OS.Since also the JRS installer is giving you the same error, I suspect your system is a 32bit.Regards,Massimo.P.S: I personally installed the x64 version of JSS in my home PC (Windows 8.1 64bit) a week ago and it was working fine. Link to comment Share on other sites More sharing options...
Solution hozawa Posted September 2, 2014 Solution Share Posted September 2, 2014 Try downloading the file again. The file size should be 324,497 KB. Link to comment Share on other sites More sharing options...
jaydeep.das3 Posted September 3, 2014 Share Posted September 3, 2014 i have also faced the same problem , first check if configuration is good , if after that also does not work then install j2se 5.0. It worked for me . Link to comment Share on other sites More sharing options...
miao.gao.2010 Posted September 3, 2014 Author Share Posted September 3, 2014 Yes this is the problem. The file I downloaded only had 2KB. After downloading the real file, it works perfectly fine Link to comment Share on other sites More sharing options...
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