I am using windows 8, 64 bits OS. I have already had JRE and JDK, but when I clicked the exe file of jasper studio, my windows displays that "This app can't run on your PC". I downloaded the exe file called "jaspersoftstudio-5.6.0.final-windows-installer-x86_64.exe " .
Can someone help me why I can't install itproperly? The same error occured when I tried to install Jasper report server
are you sure of the configuration of your operating system?
This kind of error message usually occurs when you try to install a 64bit program into an x86 OS.
Since also the JRS installer is giving you the same error, I suspect your system is a 32bit.
P.S: I personally installed the x64 version of JSS in my home PC (Windows 8.1 64bit) a week ago and it was working fine.