Unable to login with Jasper Studio Community 6.21.0

[oscar.zar]

I created an account in your web site and then I downloaded the Jasper Studio Community edition program, version 6.21.0 (from your servers).

But every time I try to login using that account I'm seeing this error:

javax.net.ssl.SSLHandshakeException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
    at java.base/sun.security.ssl.Alert.createSSLException(Unknown Source)
    at java.base/sun.security.ssl.TransportContext.fatal(Unknown Source)
    at java.base/sun.security.ssl.TransportContext.fatal(Unknown Source)
    at java.base/sun.security.ssl.TransportContext.fatal(Unknown Source)
    at java.base/sun.security.ssl.CertificateMessage$T13CertificateConsumer.checkServerCerts(Unknown Source)
    at java.base/sun.security.ssl.CertificateMessage$T13CertificateConsumer.onConsumeCertificate(Unknown Source)
    at java.base/sun.security.ssl.CertificateMessage$T13CertificateConsumer.consume(Unknown Source)
    at java.base/sun.security.ssl.SSLHandshake.consume(Unknown Source)
    at java.base/sun.security.ssl.HandshakeContext.dispatch(Unknown Source)
    at java.base/sun.security.ssl.HandshakeContext.dispatch(Unknown Source)
    at java.base/sun.security.ssl.TransportContext.dispatch(Unknown Source)
    at java.base/sun.security.ssl.SSLTransport.decode(Unknown Source)
    at java.base/sun.security.ssl.SSLSocketImpl.decode(Unknown Source)
    at java.base/sun.security.ssl.SSLSocketImpl.readHandshakeRecord(Unknown Source)
    at java.base/sun.security.ssl.SSLSocketImpl.startHandshake(Unknown Source)
    at java.base/sun.security.ssl.SSLSocketImpl.startHandshake(Unknown Source)
    at org.apache.http.conn.ssl.SSLConnectionSocketFactory.createLayeredSocket(SSLConnectionSocketFactory.java:436)
    at org.apache.http.conn.ssl.SSLConnectionSocketFactory.connectSocket(SSLConnectionSocketFactory.java:384)
    at org.apache.http.impl.conn.DefaultHttpClientConnectionOperator.connect(DefaultHttpClientConnectionOperator.java:142)
    at org.apache.http.impl.conn.PoolingHttpClientConnectionManager.connect(PoolingHttpClientConnectionManager.java:376)
    at org.apache.http.impl.execchain.MainClientExec.establishRoute(MainClientExec.java:393)
    at org.apache.http.impl.execchain.MainClientExec.execute(MainClientExec.java:236)
    at org.apache.http.impl.execchain.ProtocolExec.execute(ProtocolExec.java:186)
    at org.apache.http.impl.execchain.RetryExec.execute(RetryExec.java:89)
    at org.apache.http.impl.execchain.RedirectExec.execute(RedirectExec.java:110)
    at org.apache.http.impl.client.InternalHttpClient.doExecute(InternalHttpClient.java:185)
    at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:83)
    at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:108)
    at com.jaspersoft.studio.statistics.heartbeat.CommunityLogin.getCsrf(CommunityLogin.java:54)
    at com.jaspersoft.studio.statistics.heartbeat.CommunityLogin.verifyCredentials(CommunityLogin.java:106)
    at com.jaspersoft.studio.statistics.heartbeat.CommunityLoginDialog.buttonPressed(CommunityLoginDialog.java:269)
    at org.eclipse.jface.dialogs.Dialog.lambda$0(Dialog.java:619)
    at org.eclipse.swt.events.SelectionListener$1.widgetSelected(SelectionListener.java:84)
    at org.eclipse.swt.widgets.TypedListener.handleEvent(TypedListener.java:252)
    at org.eclipse.swt.widgets.EventTable.sendEvent(EventTable.java:89)
    at org.eclipse.swt.widgets.Display.sendEvent(Display.java:4274)
    at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:1066)
    at org.eclipse.swt.widgets.Display.runDeferredEvents(Display.java:4072)
    at org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:3660)
    at org.eclipse.jface.window.Window.runEventLoop(Window.java:823)
    at org.eclipse.jface.window.Window.open(Window.java:799)
    at com.jaspersoft.studio.rcp.intro.Application.start(Application.java:96)
    at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:203)
    at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:136)
    at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:104)
    at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:402)
    at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:255)
    at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
    at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
    at java.base/java.lang.reflect.Method.invoke(Unknown Source)
    at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:651)
    at org.eclipse.equinox.launcher.Main.basicRun(Main.java:588)
    at org.eclipse.equinox.launcher.Main.run(Main.java:1459)
Caused by: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
    at java.base/sun.security.validator.PKIXValidator.doBuild(Unknown Source)
    at java.base/sun.security.validator.PKIXValidator.engineValidate(Unknown Source)
    at java.base/sun.security.validator.Validator.validate(Unknown Source)
    at java.base/sun.security.ssl.X509TrustManagerImpl.checkTrusted(Unknown Source)
    at java.base/sun.security.ssl.X509TrustManagerImpl.checkServerTrusted(Unknown Source)
    ... 50 more
Caused by: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
    at java.base/sun.security.provider.certpath.SunCertPathBuilder.build(Unknown Source)
    at java.base/sun.security.provider.certpath.SunCertPathBuilder.engineBuild(Unknown Source)
    at java.base/java.security.cert.CertPathBuilder.build(Unknown Source)
    ... 55 more
 

 

 

[steven.curry]

I am also having this same issue so any resolution would be greatly received.

[Carlos Bustamante Cruz]

I have the same problem, @oscar.zar you fix the problem?

[RohithKS]

I am facing same issue. Please let me know if you find the solution.

[Giulio Toffoli]

Hi Oscar, could you provide some more info about your system/OS? Are you using the JVM shipped with Jaspersoft Studio? Thanks.

[PNIEL]

I have the issue as well

[wenceslas.petit_1]

On 2/13/2024 at 1:24 AM, Giulio Toffoli said:

Hi Oscar,
Did you start behind a proxy ? If yes, how do you specify the proxy to use ?

 

[Rutuja Bhalchandra Shinde]

Hi,

The issue is certificate is not found by the studio while making the connection. 

You could refer to the below suggestion :

 

Thank you!

[tuspatil]

Hi @Rutuja Bhalchandra Shinde

 

After adding below two lines in "Jaspersoft Studio.ini", we are getting error like as "java.security.cert.CertificateException: No X509TrustManager implementation available"

-Djavax.net.ssl.trustStore=features/jre.win32.win32.x86_64.feature_17.0.8.1_1/eclipsetemurin_jre/lib/security/cacerts
-Djavax.net.ssl.trustStorePassword=changeit[/code]

 

Exception:

javax.net.ssl.SSLHandshakeException: No X509TrustManager implementation available
    at java.base/sun.security.ssl.Alert.createSSLException(Unknown Source)
    at java.base/sun.security.ssl.TransportContext.fatal(Unknown Source)
    at java.base/sun.security.ssl.TransportContext.fatal(Unknown Source)
    at java.base/sun.security.ssl.TransportContext.fatal(Unknown Source)
    at java.base/sun.security.ssl.CertificateMessage$T13CertificateConsumer.checkServerCerts(Unknown Source)
    at java.base/sun.security.ssl.CertificateMessage$T13CertificateConsumer.onConsumeCertificate(Unknown Source)
    at java.base/sun.security.ssl.CertificateMessage$T13CertificateConsumer.consume(Unknown Source)
    at java.base/sun.security.ssl.SSLHandshake.consume(Unknown Source)
    at java.base/sun.security.ssl.HandshakeContext.dispatch(Unknown Source)
    at java.base/sun.security.ssl.HandshakeContext.dispatch(Unknown Source)
    at java.base/sun.security.ssl.TransportContext.dispatch(Unknown Source)
    at java.base/sun.security.ssl.SSLTransport.decode(Unknown Source)
    at java.base/sun.security.ssl.SSLSocketImpl.decode(Unknown Source)
    at java.base/sun.security.ssl.SSLSocketImpl.readHandshakeRecord(Unknown Source)
    at java.base/sun.security.ssl.SSLSocketImpl.startHandshake(Unknown Source)
    at java.base/sun.security.ssl.SSLSocketImpl.startHandshake(Unknown Source)
    at org.apache.http.conn.ssl.SSLConnectionSocketFactory.createLayeredSocket(SSLConnectionSocketFactory.java:436)
    at org.apache.http.conn.ssl.SSLConnectionSocketFactory.connectSocket(SSLConnectionSocketFactory.java:384)
    at org.apache.http.impl.conn.DefaultHttpClientConnectionOperator.connect(DefaultHttpClientConnectionOperator.java:142)
    at org.apache.http.impl.conn.PoolingHttpClientConnectionManager.connect(PoolingHttpClientConnectionManager.java:376)
    at org.apache.http.impl.execchain.MainClientExec.establishRoute(MainClientExec.java:393)
    at org.apache.http.impl.execchain.MainClientExec.execute(MainClientExec.java:236)
    at org.apache.http.impl.execchain.ProtocolExec.execute(ProtocolExec.java:186)
    at org.apache.http.impl.execchain.RetryExec.execute(RetryExec.java:89)
    at org.apache.http.impl.execchain.RedirectExec.execute(RedirectExec.java:110)
    at org.apache.http.impl.client.InternalHttpClient.doExecute(InternalHttpClient.java:185)
    at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:83)
    at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:108)
    at com.jaspersoft.studio.statistics.heartbeat.CommunityLogin.getCsrf(CommunityLogin.java:54)
    at com.jaspersoft.studio.statistics.heartbeat.CommunityLogin.verifyCredentials(CommunityLogin.java:106)
    at com.jaspersoft.studio.statistics.heartbeat.CommunityLoginDialog.buttonPressed(CommunityLoginDialog.java:269)
    at org.eclipse.jface.dialogs.Dialog.lambda$0(Dialog.java:619)
    at org.eclipse.swt.events.SelectionListener$1.widgetSelected(SelectionListener.java:84)
    at org.eclipse.swt.widgets.TypedListener.handleEvent(TypedListener.java:252)
    at org.eclipse.swt.widgets.EventTable.sendEvent(EventTable.java:89)
    at org.eclipse.swt.widgets.Display.sendEvent(Display.java:4274)
    at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:1066)
    at org.eclipse.swt.widgets.Display.runDeferredEvents(Display.java:4072)
    at org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:3660)
    at org.eclipse.jface.window.Window.runEventLoop(Window.java:823)
    at org.eclipse.jface.window.Window.open(Window.java:799)
    at com.jaspersoft.studio.rcp.intro.Application.start(Application.java:96)
    at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:203)
    at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:136)
    at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:104)
    at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:402)
    at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:255)
    at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
    at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
    at java.base/java.lang.reflect.Method.invoke(Unknown Source)
    at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:651)
    at org.eclipse.equinox.launcher.Main.basicRun(Main.java:588)
    at org.eclipse.equinox.launcher.Main.run(Main.java:1459)
Caused by: java.security.cert.CertificateException: No X509TrustManager implementation available
    at java.base/sun.security.ssl.DummyX509TrustManager.checkServerTrusted(Unknown Source)
    ... 50 more
 

 

Thanks,

Tushar

[goodweather]

Same issue for me (the initial certificate issue).
Besides the installation of JS Studio on my PC, is there something else to be done?
I read people speaking about a server...
Didn't find any installation instruction either...

Is this Community Edition working for someone?

Don't understand this company is not providing basic installation help.
I understand they don't want to help in general for the free edition and only for the commercial one BUT they should at least help on installing the free edition which may bring purchases of the commercial one.
 

[tuspatil]

Hi @Giulio Toffoli/@Rutuja Bhalchandra Shinde

Please suggest on my concern raised on 5th April.

Your early response will be very helpful.