I created an account in your web site and then I downloaded the Jasper Studio Community edition program, version 6.21.0 (from your servers).
But every time I try to login using that account I'm seeing this error:
javax.net.ssl.SSLHandshakeException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
at java.base/sun.security.ssl.Alert.createSSLException(Unknown Source)
at java.base/sun.security.ssl.TransportContext.fatal(Unknown Source)
at java.base/sun.security.ssl.TransportContext.fatal(Unknown Source)
at java.base/sun.security.ssl.TransportContext.fatal(Unknown Source)
at java.base/sun.security.ssl.CertificateMessage$T13CertificateConsumer.checkServerCerts(Unknown Source)
at java.base/sun.security.ssl.CertificateMessage$T13CertificateConsumer.onConsumeCertificate(Unknown Source)
at java.base/sun.security.ssl.CertificateMessage$T13CertificateConsumer.consume(Unknown Source)
at java.base/sun.security.ssl.SSLHandshake.consume(Unknown Source)
at java.base/sun.security.ssl.HandshakeContext.dispatch(Unknown Source)
at java.base/sun.security.ssl.HandshakeContext.dispatch(Unknown Source)
at java.base/sun.security.ssl.TransportContext.dispatch(Unknown Source)
at java.base/sun.security.ssl.SSLTransport.decode(Unknown Source)
at java.base/sun.security.ssl.SSLSocketImpl.decode(Unknown Source)
at java.base/sun.security.ssl.SSLSocketImpl.readHandshakeRecord(Unknown Source)
at java.base/sun.security.ssl.SSLSocketImpl.startHandshake(Unknown Source)
at java.base/sun.security.ssl.SSLSocketImpl.startHandshake(Unknown Source)
at org.apache.http.conn.ssl.SSLConnectionSocketFactory.createLayeredSocket(SSLConnectionSocketFactory.java:436)
at org.apache.http.conn.ssl.SSLConnectionSocketFactory.connectSocket(SSLConnectionSocketFactory.java:384)
at org.apache.http.impl.conn.DefaultHttpClientConnectionOperator.connect(DefaultHttpClientConnectionOperator.java:142)
at org.apache.http.impl.conn.PoolingHttpClientConnectionManager.connect(PoolingHttpClientConnectionManager.java:376)
at org.apache.http.impl.execchain.MainClientExec.establishRoute(MainClientExec.java:393)
at org.apache.http.impl.execchain.MainClientExec.execute(MainClientExec.java:236)
at org.apache.http.impl.execchain.ProtocolExec.execute(ProtocolExec.java:186)
at org.apache.http.impl.execchain.RetryExec.execute(RetryExec.java:89)
at org.apache.http.impl.execchain.RedirectExec.execute(RedirectExec.java:110)
at org.apache.http.impl.client.InternalHttpClient.doExecute(InternalHttpClient.java:185)
at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:83)
at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:108)
at com.jaspersoft.studio.statistics.heartbeat.CommunityLogin.getCsrf(CommunityLogin.java:54)
at com.jaspersoft.studio.statistics.heartbeat.CommunityLogin.verifyCredentials(CommunityLogin.java:106)
at com.jaspersoft.studio.statistics.heartbeat.CommunityLoginDialog.buttonPressed(CommunityLoginDialog.java:269)
at org.eclipse.jface.dialogs.Dialog.lambda$0(Dialog.java:619)
at org.eclipse.swt.events.SelectionListener$1.widgetSelected(SelectionListener.java:84)
at org.eclipse.swt.widgets.TypedListener.handleEvent(TypedListener.java:252)
at org.eclipse.swt.widgets.EventTable.sendEvent(EventTable.java:89)
at org.eclipse.swt.widgets.Display.sendEvent(Display.java:4274)
at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:1066)
at org.eclipse.swt.widgets.Display.runDeferredEvents(Display.java:4072)
at org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:3660)
at org.eclipse.jface.window.Window.runEventLoop(Window.java:823)
at org.eclipse.jface.window.Window.open(Window.java:799)
at com.jaspersoft.studio.rcp.intro.Application.start(Application.java:96)
at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:203)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:136)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:104)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:402)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:255)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.base/java.lang.reflect.Method.invoke(Unknown Source)
at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:651)
at org.eclipse.equinox.launcher.Main.basicRun(Main.java:588)
at org.eclipse.equinox.launcher.Main.run(Main.java:1459)
Caused by: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
at java.base/sun.security.validator.PKIXValidator.doBuild(Unknown Source)
at java.base/sun.security.validator.PKIXValidator.engineValidate(Unknown Source)
at java.base/sun.security.validator.Validator.validate(Unknown Source)
at java.base/sun.security.ssl.X509TrustManagerImpl.checkTrusted(Unknown Source)
at java.base/sun.security.ssl.X509TrustManagerImpl.checkServerTrusted(Unknown Source)
... 50 more
Caused by: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
at java.base/sun.security.provider.certpath.SunCertPathBuilder.build(Unknown Source)
at java.base/sun.security.provider.certpath.SunCertPathBuilder.engineBuild(Unknown Source)
at java.base/java.security.cert.CertPathBuilder.build(Unknown Source)
... 55 more
