JasperReports Server installation hangs at point of installing tomcat
Posted on May 21, 2015 at 8:40am
I'm having trouble installing the JasperReports Server. Windows server 2008 R2
When the installer gets to the part where the tomcat is installed, I see a message 'Installing Tomcat as windows service with name 'jasperreports Tomcat' on the installer window.
Looking at the services, I can see that the service has been installed, however the installer just hangs and won't progress any further.
All that is available is the 'cancel' button.. not sure that is such a good idea.
Any help gratefully received.
Posted on May 21, 2015 at 12:17pm
Which version of JRS are you trying to install?
I'm not too familiar with Windows, so these are guestimations:
Are you running the installer as an Admin?
You can also check the installation directory to see if Tomcat's logs have any information
You can also enable debug mode by running the installer via the command-line:
.<span style="color: rgb(51, 153, 51);">/</span>sample<span style="color: rgb(51, 153, 51);">-</span>1.0<span style="color: rgb(51, 153, 51);">-</span>windows<span style="color: rgb(51, 153, 51);">-</span>installer.<span style="color: rgb(0, 102, 51);">exe</span> <span style="color: rgb(51, 153, 51);">--</span>enable<span style="color: rgb(51, 153, 51);">-</span>debugger</span></p>
Posted on May 21, 2015 at 12:50pm
I sometimes also have problem with JasperReports Server installer. All the time, I'm able to install JasperReports Server by first manually installing Tomcat and PostgreSQL database and selecting them during the installation.
Posted on May 21, 2015 at 1:22pm
hozawa: Which OS are you experiencing issues with? Are you having troubles on Windows as well?
Posted on May 22, 2015 at 3:34am
Thanks all for your posts.
I'm installing the JRS version 6 64-bit.
This is on a virtual machine, so wondering if that could have an impact (though I am logged in as the Administrator).
I'll look to install tomcat separately and point to it during the installation of the JRS.
Posted on May 22, 2015 at 11:11am
sarah: If you have the installation.log or Tomcat's log files from the failed installations, can you provide those too please?
Posted on May 23, 2015 at 3:23am
JasperReports Server installs fine on virtual machines. The thing that may cause an error is long file path. Windows doesn't like long file path and it seems JasperReports Server file path is very long.
Try to install directly in the root drive (e.g. C:\)