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JasperReports Server installation hangs at point of installing tomcat


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Hi all,

 

I'm having trouble installing the JasperReports Server.  Windows server 2008 R2

When the installer gets to the part where the tomcat is installed, I see a message 'Installing Tomcat as windows service with name 'jasperreports Tomcat' on the installer window.

Looking at the services, I can see that the service has been installed, however the installer just hangs and won't progress any further.

All that is available is the 'cancel' button..  not sure that is such a good idea.

Any help gratefully received.

Sarah Bilsborough

 

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Hello,

 

Which version of JRS are you trying to install? 

I'm not too familiar with Windows, so these are guestimations:

Are you running the installer as an Admin? 

You can also check the installation directory to see if Tomcat's logs have any information

You can also enable debug mode by running the installer via the command-line:

./sample-1.0-windows-installer.exe --enable-debugger[/code]
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Hello,

 

Which version of JRS are you trying to install? 

I'm not too familiar with Windows, so these are guestimations:

Are you running the installer as an Admin? 

You can also check the installation directory to see if Tomcat's logs have any information

You can also enable debug mode by running the installer via the command-line:

./sample-1.0-windows-installer.exe --enable-debugger

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Thanks all for your posts. 

I'm installing the JRS version 6 64-bit.   

This is on a virtual machine, so wondering if that could have an impact (though I am logged in as the Administrator).

I'll look to install tomcat separately and point to it during the installation of the JRS.

Cheers

Sarah

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JasperReports Server installs fine on virtual machines. The thing that may cause an error is long file path. Windows doesn't like long file path and it seems JasperReports Server file path is very long.

Try to install directly in the root drive (e.g. C:)

 

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