HTTP Status 404

Check the Tomcat log at /usr/local/JasperServer/apache-tomcat/logs/catalina.out, it should contain detailed information about why the JasperServer web application failed to deploy.

Regards,
Lucian

kaype wrote:

Caused by: java.sql.SQLException: Access denied for user 'jasperadmin'@'localhost' (using password: YES)

If you installed JasperServer with the bundled MySQL, this could be a problem with the installer.

Unfortunately I don't know much about how the installer works, so I don't know what could cause this. Hopefully someone else will clarify this.

Regards,
Lucian

Thanks for the support guys!

@tkavanagh - I am doing exatly that, I tried the installer on CentOS 5.1 and Fedora (8/6) with no success.
Now I am trying on Ubuntu 7.10, hope it works!:unsure:

Somewhere at the start of the command prompt (the one that says tomcat) its displayed the port being used.

Use an URL like this one:

http://localhost:<port i.e. 8080>/jasperserver.

The command prompt you pasted info from should open another command prompt. If not the port (8080) must be being used by other application.

Hmm, something odd is going on here...

Here's the Ubuntu that I am running:

lsb_release -a

Distributor ID: Ubuntu
Description: Ubuntu 7.04
Release: 7.04
Codename: feisty

Can you attach the install log and the tomcat start up log? Here are the locations you would find them:

Installer Log:

/tmp/bitrock_install_<num>.log (get most recent!)

Tomcat Log:

<install-dir>/apache-tomcat/logs/catalina.out

I would like to take a look.

Thanks,

-Tony

I took a look at the logs.

In the installer log, I can see that the import operation is failing with an:

java.sql.SQLException: Access denied for user 'jasperadmin'@'localhost'

So, there is something going on with MySQL. Do you have a 64bit machine or something like that?

Check that there is no mysql running (ps -ef | grep mysql). Then you can start only mysql: <install-dir>/jasperctl.sh start mysql

Does it start up, and can you login with the credentials you provided (password will be the same for root db user and jasperadmin db user)?

Not sure it's worth doing all of the above! Instead, I would get a fresh mysql from the mysql site. Install this. Then get rid of your previous install (<install-dir>/uninstall). And run a fresh install but install to your new Existing mysql.

@ Tony:

Well all the installs I did were fresh OS with no MySQL installed, so I am not sure how the installation can have issues with MySQL. FYI - mine is a 32 bit intel system on VMware.

./jasperctl.sh stop
Using CATALINA_BASE: /usr/local/JasperServer/apache-tomcat
Using CATALINA_HOME: /usr/local/JasperServer/apache-tomcat
Using CATALINA_TMPDIR: /usr/local/JasperServer/apache-tomcat/temp
Using JRE_HOME: /usr/local/JasperServer/java
STOPPING server from pid file /usr/local/JasperServer/mysql/data/mysqld.pid
080409 11:32:18 mysqld ended

./jasperctl.sh : mysql stopped
root@reporting:/usr/local/JasperServer# ps -ef | grep mysql
root 16520 5580 0 12:00 pts/0 00:00:00 grep mysql

./jasperctl.sh start mysql
./jasperctl.sh : mysql started
Starting mysqld daemon with databases from /usr/local/JasperServer/mysql/data

mysql/bin/mysql -uroot
ERROR 2002 (HY000): Can't connect to local MySQL server through socket '/tmp/mysql.sock' (2)

I will try a fresh MySQL and let you know how it goes. One Q - do I have to get it from MySQL site, can I just do a apt-get install mysql-server?

@dreamer:

Looks like I am not able to access the MySQL DB here, not sure what the issue is.

Installation is a success! I reinstalled it without entering any password for MySQL ....it just worked!

Now if I change the root pass of MySQL, I am not sure where I need to update on JasperServer...any idea?

Thanks for the healp guys!

KP

Change info in:

<tomcat>\webapps\jasperserver\META-INF\context.xml