Exports for reports containing HTML5 charts suddenly fails


It has come to our attention that exports for a report containing HTML5 Charts has recently been failing.  We have done some investigation and this issue is related to a process which uses chromium to render report contents.  Can you please advise if there is any workaround for this issue?

Note: There are no useful logs on the server as we assume this is an internal issue for the interaction between chromium and the operating system components.   All we can see on the logs is something like below:

2023-03-15T02:07:57,880 ERROR SecureExceptionHandlerImpl,pool-14-thread-1288:116 - There was an error on the server. Try again or contact site administrators. (Error UID: 99892324-25f4-478f-8935-86347579abbf)

Attached sample screen below for visualization:

chris.daculan's picture
Joined: May 24 2022 - 4:14pm
Last seen: 2 months 1 week ago

3 Answers:

Chromium 111 introduced a couple of incompatibilities with the library used to connect via the DevTools Protocol.

You can workaround the problem by adding the following properties to WEB-INF/classes/jasperreports.properties:




lucianc's picture
Joined: Jul 17 2006 - 1:10am
Last seen: 13 hours 29 min ago

This is a known issue. Please apply Lucain's solution on the server. You need to Restart the Jaspersoft tomcat service for the settings to take effect.

JRS-SE's picture
Joined: Oct 30 2017 - 12:56pm
Last seen: 8 hours 24 min ago

Thanks a lot Lucian for this.  Exports are now working as they were before.

chris.daculan's picture
Joined: May 24 2022 - 4:14pm
Last seen: 2 months 1 week ago