Jitendra Mandalia

Hi @AnandS03 We need more details about this issue. I am adding some initial checks you should do to start with. How did you install the JasperReports Server? Did you configure the default_master.properties file with all the correct configuration, following the installation documents at i.e. for JRS 9.0 If installation was done following the proper documented process then, have you checked if Tomcat and JasperReports Server both are installed without any issue? You can verify this for JasperReports Server in the log files from /buildomatic/logs folder. Did you configure 8080 as for Tomcat port? Make sure the Tomcat server is accessible by going to http://localhost:8080 Thanks.

Hi @Hiraeth What version of JSS are you using? I am using JSS 8.0.2 and I am not seeing these boxes or border. Can you share the screen shot of these two properties? There is no property "Blank when Null" for crosstab. Thanks.

Hi Just adding below as a solution for this issue. Try the same and let me know. Do share the details asked in my comments to understand if this solution will work or not. https://community.jaspersoft.com/knowledgebase/troubleshooting/one-field-2-rows-tall-becomes-2-rows-when-exporting-excel-tibco-jasperreports-server-works-fine/ Thanks.

Hi Can you please provide some more details? What is the JasperReports Server version you are using? Have you created this report using the Jaspersoft Studio? If so, if you export the report out in the Studio, does it have the same issue? Thanks.

Hi @sowmya.nallapati The Jaspersoft Studio 6.x officially supports Java 1.7. The Studio 7.2 onwards it supports Java 1.8. Though required java comes packaged with JSS installation. The reports might work with higher version of Java but it's not guaranteed. Thanks.

There are no out of the box options in Jaspersoft to convert the Cognos reports to Jasper reports. Reports need to be created manually per report design. There is an option in Cognos where user can export the report design out in XML format. Jaspersoft reports supports JRXML. So one can also use XML from Cognos and manually convert those elements to JRXML.

Hi, Can you share your JRXML file? Based on the output, it should be doable with headers in the column header and fields in the detail section. The screenshot shows two headers, that doesn't seem right. Thanks.

Hi, I also like to suggest that Plugin is no longer available in the marketplace. We strongly suggest to use the full installation of Jaspersoft Studio. Sorry for the inconvenience. Thanks, Jitendra

Hi What is your Eclipse version?

1. Not sure. This seems something environment specific, where you seems to have some restriction with non-root user. Do you have SELinux enabled? That might be adding more restrictions to non-root user, and if so, you can try disabling the same. 2. Ideally this error shouldn't have anything to do with sample data, but if without that you are getting different error, it could be still related to permission issue. If not, did you try the solution provided in the referred article by adding kestore.init.properties file in the buildomatic folder? If it's there, it will be copied over to WEB-INF/classes and will use that to refer to keystore files. This is only needed if you have existing kestore file and installation isn't creating the same.

Not sure otherwise. That should have worked, I don't see any other reason for this error. Can you check below article and see if changing the driver class, based on which Oracle version you have, removes this error? https://stackoverflow.com/questions/6202653/difference-between-oracle-jdbc-driver-classes

Hi @katarzyna.wawer Which driver are you using? Can you check below article and modify your URL to see if that works? https://stackoverflow.com/questions/1054105/url-string-format-for-connecting-to-oracle-database-with-jdbc

Hi So you have a JasperReports Server where you have the chromium installed and set up the path in the js.config.properties. Is that right? Where do you have the Studio? Is it on the same system? Do you have chromium installed on the machine where you have the Studio? As you are running the report in the Studio (Jaspersoft Studio, desktop app), you need to also make sure Studio is able to find the chromium. What is the OS you are using? To set the Chrome path in Studio... Navigate to Window > Preferences (or Jaspersoft Studio > Preferences on macOS). Go to Jaspersoft Studio option --> Select Properties. Find the property named net.sf.jasperreports.chrome.executable.path Provide full path to the Chrome executable on your system. Example: On Windows, it might be C:\Program Files (x86)\Google\Chrome\Application\chrome.exe. Save the updated path. Restart Jaspersoft Studio. Thanks.

Hi You need to login as non-root jasper user to your instance and make sure the user has rights to install the software and access to the folders where software is installed i.e. /opt or /local and other required folders for installation. Refer to below article. The error you are seeing is related to permission, and if you have correct permission for the jasper user, you should be able to install the same. Thanks.

Hi Can you provide more details? Which user you are using when logging in? Is this happening with superuser and jasperadmin user too?