djbaguilar

I'm able to login using a browser but I cannot login in Jaspersoft Studio 6.21.1. I get a temporary error in name resolution when trying to login. I'm behind a proxy and cannot disable it, I have already tried to change the ini file to add proxy settings, but it still doesn't work. I have added these properties with the corresponding values to ini file. -Dhttp.proxyPort= -Dhttp.proxyHost= -Dhttp.nonProxyHosts=localhost|127.0.0.1 -Dhttps.proxyPort= -Dhttps.proxyHost= ERROR: java.net.UnknownHostException: community.jaspersoft.com: Temporary failure in name resolution at java.base/java.net.Inet4AddressImpl.lookupAllHostAddr(Native Method) at java.base/java.net.InetAddress$PlatformNameService.lookupAllHostAddr(Unknown Source) at java.base/java.net.InetAddress.getAddressesFromNameService(Unknown Source) at java.base/java.net.InetAddress$NameServiceAddresses.get(Unknown Source) at java.base/java.net.InetAddress.getAllByName0(Unknown Source) at java.base/java.net.InetAddress.getAllByName(Unknown Source) at java.base/java.net.InetAddress.getAllByName(Unknown Source) at org.apache.http.impl.conn.SystemDefaultDnsResolver.resolve(SystemDefaultDnsResolver.java:45) at org.apache.http.impl.conn.DefaultHttpClientConnectionOperator.connect(DefaultHttpClientConnectionOperator.java:112) at org.apache.http.impl.conn.PoolingHttpClientConnectionManager.connect(PoolingHttpClientConnectionManager.java:376) at org.apache.http.impl.execchain.MainClientExec.establishRoute(MainClientExec.java:393) at org.apache.http.impl.execchain.MainClientExec.execute(MainClientExec.java:236) at org.apache.http.impl.execchain.ProtocolExec.execute(ProtocolExec.java:186) at org.apache.http.impl.execchain.RetryExec.execute(RetryExec.java:89) at org.apache.http.impl.execchain.RedirectExec.execute(RedirectExec.java:110) at org.apache.http.impl.client.InternalHttpClient.doExecute(InternalHttpClient.java:185) at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:83) at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:108) at com.jaspersoft.studio.statistics.heartbeat.CommunityLogin.getCsrf(CommunityLogin.java:54) at com.jaspersoft.studio.statistics.heartbeat.CommunityLogin.verifyCredentials(CommunityLogin.java:106) at com.jaspersoft.studio.statistics.heartbeat.CommunityLoginDialog.buttonPressed(CommunityLoginDialog.java:269) Thanks

I am facing a similar issue with login. I'm behind a proxy and cannot disable it, so I get a temporary error in name resolution when trying to login. How do I set the proxy settings in jasper studio if I cannot open it to configure it properly? I'm able to login using a browser. I have already tried to change the ini file to add proxy settings, but it still doesn't work. ERROR: java.net.UnknownHostException: community.jaspersoft.com: Temporary failure in name resolution at java.base/java.net.Inet4AddressImpl.lookupAllHostAddr(Native Method) at java.base/java.net.InetAddress$PlatformNameService.lookupAllHostAddr(Unknown Source) at java.base/java.net.InetAddress.getAddressesFromNameService(Unknown Source) at java.base/java.net.InetAddress$NameServiceAddresses.get(Unknown Source) at java.base/java.net.InetAddress.getAllByName0(Unknown Source) at java.base/java.net.InetAddress.getAllByName(Unknown Source) at java.base/java.net.InetAddress.getAllByName(Unknown Source) at org.apache.http.impl.conn.SystemDefaultDnsResolver.resolve(SystemDefaultDnsResolver.java:45) at org.apache.http.impl.conn.DefaultHttpClientConnectionOperator.connect(DefaultHttpClientConnectionOperator.java:112) at org.apache.http.impl.conn.PoolingHttpClientConnectionManager.connect(PoolingHttpClientConnectionManager.java:376) at org.apache.http.impl.execchain.MainClientExec.establishRoute(MainClientExec.java:393) at org.apache.http.impl.execchain.MainClientExec.execute(MainClientExec.java:236) at org.apache.http.impl.execchain.ProtocolExec.execute(ProtocolExec.java:186) at org.apache.http.impl.execchain.RetryExec.execute(RetryExec.java:89) at org.apache.http.impl.execchain.RedirectExec.execute(RedirectExec.java:110) at org.apache.http.impl.client.InternalHttpClient.doExecute(InternalHttpClient.java:185) at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:83) at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:108) at com.jaspersoft.studio.statistics.heartbeat.CommunityLogin.getCsrf(CommunityLogin.java:54) at com.jaspersoft.studio.statistics.heartbeat.CommunityLogin.verifyCredentials(CommunityLogin.java:106) at com.jaspersoft.studio.statistics.heartbeat.CommunityLoginDialog.buttonPressed(CommunityLoginDialog.java:269) Thanks