I am running the commercial edition and tried the adding the piece of code to the LDAP external config file (at the end but inside the </beans> tag), but still no luck. Anything else I am missing? <bean id="ldapExternalTenantProcessor" class="com.jaspersoft.jasperserver.multipleTenancy.security. externalAuth.processors.ldap.LdapExternalTenantProcessor" parent="abstractExternalProcessor"> <property name="ldapContextSource" ref="ldapContextSource" /> <property name="multiTenancyService"> <ref bean="internalMultiTenancyService"/></property> <property name="excludeRootDn" value="true"/> <!-- to place externals users in a single organization, make sure this list is empty --> <property name="organizationRDNs"> <list> </list> </property> <!-- to set the organization for all users, add this property --> <property name="defaultOrganization" value="organization_1"/> </bean>