Cant login in Jaspersoft studio community edition 6.21.2 on windows 11

[Granicus-David]

I have installed JSCE on my laptop and am trying to login using the same credentials as this site. However, I am getting this error message. 

 

I am also getting the following details:
javax.net.ssl.SSLHandshakeException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
    at java.base/sun.security.ssl.Alert.createSSLException(Unknown Source)
    at java.base/sun.security.ssl.TransportContext.fatal(Unknown Source)
    at java.base/sun.security.ssl.TransportContext.fatal(Unknown Source)
    at java.base/sun.security.ssl.TransportContext.fatal(Unknown Source)
    at java.base/sun.security.ssl.CertificateMessage$T13CertificateConsumer.checkServerCerts(Unknown Source)
    at java.base/sun.security.ssl.CertificateMessage$T13CertificateConsumer.onConsumeCertificate(Unknown Source)
    at java.base/sun.security.ssl.CertificateMessage$T13CertificateConsumer.consume(Unknown Source)
    at java.base/sun.security.ssl.SSLHandshake.consume(Unknown Source)
    at java.base/sun.security.ssl.HandshakeContext.dispatch(Unknown Source)
    at java.base/sun.security.ssl.HandshakeContext.dispatch(Unknown Source)
    at java.base/sun.security.ssl.TransportContext.dispatch(Unknown Source)
    at java.base/sun.security.ssl.SSLTransport.decode(Unknown Source)
    at java.base/sun.security.ssl.SSLSocketImpl.decode(Unknown Source)
    at java.base/sun.security.ssl.SSLSocketImpl.readHandshakeRecord(Unknown Source)
    at java.base/sun.security.ssl.SSLSocketImpl.startHandshake(Unknown Source)
    at java.base/sun.security.ssl.SSLSocketImpl.startHandshake(Unknown Source)
    at org.apache.http.conn.ssl.SSLConnectionSocketFactory.createLayeredSocket(SSLConnectionSocketFactory.java:436)
    at org.apache.http.conn.ssl.SSLConnectionSocketFactory.connectSocket(SSLConnectionSocketFactory.java:384)
    at org.apache.http.impl.conn.DefaultHttpClientConnectionOperator.connect(DefaultHttpClientConnectionOperator.java:142)
    at org.apache.http.impl.conn.PoolingHttpClientConnectionManager.connect(PoolingHttpClientConnectionManager.java:376)
    at org.apache.http.impl.execchain.MainClientExec.establishRoute(MainClientExec.java:393)
    at org.apache.http.impl.execchain.MainClientExec.execute(MainClientExec.java:236)
    at org.apache.http.impl.execchain.ProtocolExec.execute(ProtocolExec.java:186)
    at org.apache.http.impl.execchain.RetryExec.execute(RetryExec.java:89)
    at org.apache.http.impl.execchain.RedirectExec.execute(RedirectExec.java:110)
    at org.apache.http.impl.client.InternalHttpClient.doExecute(InternalHttpClient.java:185)
    at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:83)
    at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:108)
    at com.jaspersoft.studio.statistics.heartbeat.CommunityLogin.getCsrf(CommunityLogin.java:54)
    at com.jaspersoft.studio.statistics.heartbeat.CommunityLogin.verifyCredentials(CommunityLogin.java:106)
    at com.jaspersoft.studio.statistics.heartbeat.CommunityLoginDialog.buttonPressed(CommunityLoginDialog.java:269)
    at org.eclipse.jface.dialogs.Dialog.lambda$0(Dialog.java:619)
    at org.eclipse.swt.events.SelectionListener$1.widgetSelected(SelectionListener.java:84)
    at org.eclipse.swt.widgets.TypedListener.handleEvent(TypedListener.java:252)
    at org.eclipse.swt.widgets.EventTable.sendEvent(EventTable.java:89)
    at org.eclipse.swt.widgets.Display.sendEvent(Display.java:4274)
    at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:1066)
    at org.eclipse.swt.widgets.Display.runDeferredEvents(Display.java:4072)
    at org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:3660)
    at org.eclipse.jface.window.Window.runEventLoop(Window.java:823)
    at org.eclipse.jface.window.Window.open(Window.java:799)
    at com.jaspersoft.studio.rcp.intro.Application.start(Application.java:96)
    at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:203)
    at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:136)
    at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:104)
    at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:402)
    at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:255)
    at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
    at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
    at java.base/java.lang.reflect.Method.invoke(Unknown Source)
    at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:651)
    at org.eclipse.equinox.launcher.Main.basicRun(Main.java:588)
    at org.eclipse.equinox.launcher.Main.run(Main.java:1459)
Caused by: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
    at java.base/sun.security.validator.PKIXValidator.doBuild(Unknown Source)
    at java.base/sun.security.validator.PKIXValidator.engineValidate(Unknown Source)
    at java.base/sun.security.validator.Validator.validate(Unknown Source)
    at java.base/sun.security.ssl.X509TrustManagerImpl.checkTrusted(Unknown Source)
    at java.base/sun.security.ssl.X509TrustManagerImpl.checkServerTrusted(Unknown Source)
    ... 50 more
Caused by: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
    at java.base/sun.security.provider.certpath.SunCertPathBuilder.build(Unknown Source)
    at java.base/sun.security.provider.certpath.SunCertPathBuilder.engineBuild(Unknown Source)
    at java.base/java.security.cert.CertPathBuilder.build(Unknown Source)
    ... 55 more
 What am I doing wrong??

 

TIA

[Giulio Toffoli]

Hi David, please refer to this post to solve the issue:

https://community.jaspersoft.com/forums/topic/68153-connection-to-the-jaspersoft-studio-community-edition/?do=findComment&comment=162042

javax.net.ssl.SSLHandshakeException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target

This error happens if the community.jaspersoft.com certificate cannot be recognised by Java. This is pretty uncommon, since the CA of the certificate is provided by Amazon RSA. To resolve this problem, the certificate can be added to the Java cacerts file.

The instructions may change a little bit depending by the system but in general are these:

1. download the certificate with the browser. The video below shows how to do it in Chrome:
2. import the certificate by using this command:
<JAVA_HOME>/bin/keytool -importcert -alias jaspersoft.com  -keystore <JAVA_HOME>/lib/security/cacerts -file _.jaspersoft.com.cer
On Mac you may need to use sudo to run this command as admin:
sudo keytool -importcert -alias jaspersoft.com  -keystore <JAVA_HOME>/lib/security/cacerts -file community.jaspersoft.com.cer

community.jaspersoft.com.cer is the certificate downloaded with the browser at point 1.

The cert store default password is "changeit".

Hope this helps

Giulio