Studio error "illegal.parameter.value.error" resolution not working

[grobinson]

Applied suggested fix for error produced; not working and getting JRXML version warning below:

When "OK" is pressed, it tries to publish, but I get the original error shown below:

 

[Mehak Rajkumar]

Thank you for posting to the Jaspersoft Community. Our team of experts has read your question and we are working to get you an answer as quickly as we can. If you have a Jaspersoft Professional Subscription plan, please visit https://support.tibco.com/s/ for direct access to our technical support teams offering guaranteed response times.
 

[grobinson]

Please disregard; A solution that fixed the problem was recommended by a contact at another CU.

[Badr Draifi]

Thank you, Grobinson for the feedback. Could you please post the fix as an Answer in this thread to benefit all the community users? Thanks

[grobinson]

Actually, I have to re-track my previous statement: just used Beatrice to create a new report, and still getting the same error message referenced on Sep 15th about "illegal.parameter.value.error"

[Badr Draifi]

Could you please attach the report and the logs by clicking on the details button of the exception? Also, please provide the Studio version you're using. Thanks

[grobinson]

Thanks for your assistance; below is what is reported when clicking on the details button of the exception:

/sites/default/files/user_uploads/grobinson/jrxml_error_22sep2023.png

 

[grobinson]

Additional: using Jaspersoft Studio Professional verison 7.5.0

[Badr Draifi]

Hi grobinson, looks like you have a compilation issue in your report. When you publish a report to the Server, the studio automatically compiles the report first and generates any compilation errors you might have; if you look in the code source view of your report (the jrxml code), you might see the part of the error underlined in red. 

More importantly, I see that you use Professional version 7.5, I highly recommend you use our recently supported versions; you can try version 8, and if the problem persists, you can log a ticket in our support platform for commercial users: https://support.tibco.com, a dedicated support engineer will be helping you fix the issue in a timely manner. 

Let me know if you need further assistance from the community. 

[Badr Draifi]

Hi grobinson, looks like you have a compilation issue in your report. When you publish a report to the Server, the studio automatically compiles the report first and generates any compilation errors you might have; if you look in the code source view of your report (the jrxml code), you might see the part of the error underlined in red. 

More importantly, I see that you use Professional version 7.5, I highly recommend you use our recently supported versions; you can try version 8, and if the problem persists, you can log a ticket in our support platform for commercial users: https://support.tibco.com, a dedicated support engineer will be helping you fix the issue in a timely manner. 

Let me know if you need further assistance from the community. 

[grobinson]

Hello bdraifi.  Thanks for your efforts to assist.  We tried to implement the solution you suggested (try version 8), and were not able to resolve the issue.  We are in the process of opening a support ticket, but since Jaspersoft Studio appears to be licensed through Corelation, should the request be submitted through Corelation, or can we submit the ticket directly to Tibco?