Getting exception in licenseReportCounter()

[ravikumarg17]

JasperServer 5.1

Linux version 2.6.32-642.3.1.el6.x86_64 ([email protected]) (gcc version 4.4.7 20120313 (Red Hat 4.4.7-17)

Getting below exception, which starting Jaspersever-pro. Any pointers to what could be the issue will be highly appreciated.

Caused by: org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'heartbeatTrigger' defined in ServletContext resource [/WEB-INF/applicationContext-logging.xml]: Cannot resolve reference to bean 'heartbeatJob' while setting bean property 'jobDetail'; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'heartbeatJob' defined in ServletContext resource [/WEB-INF/applicationContext-logging.xml]: Cannot resolve reference to bean 'heartbeatBean' while setting bean property 'targetObject'; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'heartbeatBean' defined in ServletContext resource [/WEB-INF/applicationContext-logging.xml]: Cannot resolve reference to bean 'heartbeatProContributor' while setting bean property 'contributor'; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'heartbeatProContributor' defined in ServletContext resource [/WEB-INF/applicationContext-logging-pro.xml]: Cannot resolve reference to bean 'licenseReportCounter' while setting bean property 'licenseReportCounter'; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'licenseReportCounter' defined in class path resource [com/jaspersoft/ji/license/ApplicationContextLicenseConfiguration.class]: Instantiation of bean failed; nested exception is org.springframework.beans.factory.BeanDefinitionStoreException: Factory method [public com.jaspersoft.ji.license.LicenseReportCounter com.jaspersoft.ji.license.ApplicationContextLicenseConfiguration.licenseReportCounter()] threw exception; nested exception is java.lang.NumberFormatException: For input string: "rtRuns[201411-17668]=1"
        at org.springframework.beans.factory.support.BeanDefinitionValueResolver.resolveReference(BeanDefinitionValueResolver.java:328)

 

[hozawa]

Are you using JasperREports Server commercial version or has the server previously been installed a commercial version? If so, there's a license error. Contact Tibco Jaspersoft sales about the license.