After Browser Login infinite Loop "Please Wait" Window

[fabian.uebelacker]

Hello,

I have a problem with the Jaspersoft Reports . Each time I login into my Jaspersoft account, I get a pop up message saying "Please wait - Loading" and it turns into an infinite loop. I cannot access my Repository nor folders because everything is disabled during the "Loading" pop-up. 

Could you please suggest me with a tip or solution to this problem?

 

Note - This problem exists since 1 month and I have tried clearing the browser cache, restarting server and other solutions, but I had no results.

 

Steps to reproduce:

1. Open localhost (8080)Jasperserver homepage.

2. Login with your credentials.

3. Check for the Pop-up message saying "please wait"

 

I kindly request you to provide me a solution for this problem ASAP.

 

Awaiting for your reply,

 

Mit freundlichen Grüßen

 

Fabian Übelacker

[ernestoo]

Anything in jasperserver.log when you log in? Have you tried a different browser on a different machine?

[hozawa]

This usually happens after versioning up or accessing different JasperReports Server and cookie is not cleared. You've mentioned that you've cleared web brwoser cache. Have you cleared cookies as well?

[fabian.uebelacker]

Yes I have had the cookies deleted.

[hozawa]

Which version of JasperReports Server are you using on which OS? I can't reproduce the problem.

Check with your network admin if they changed some network configuration. It may be some security patch update that may have disabled cookies.