License Failed

Posted on January 28, 2016 at 10:42pm

Hello,

I have installed JasperReport Server Pro on my Windows EC2 instance.

I then made changes to :
*"C:\Jaspersoft\jasperreports-server-6.2.0\apache-tomcat\webapps\jasperserver-pro\WEB-INF\*
*js.quartz.properties"* for my notifications.

After this I rebooted my instance and logged in again , but I am getting the following message :

*License Failed

Your license has expired.

If you evaluated JasperReports Server and have just installed a new version of it, your evaluation license has expired.

Please contact eval@jaspersoft.com <eval@jaspersoft.com> for assistance.*

I don't understand why, this is my fresh installation.

Thanks

JasperReports® Server
shivkumar.mallesappa's picture
shivkumar.mallesappa
127
Joined: Mar 18 2015 - 11:59pm
Last seen: 7 years 2 months ago

I have downloaded first time on my new Instance.
As I said , I just rebooted my Instance and since then I am facing this issue

shivkumar.mallesappa - 7 years 4 months ago
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4 Answers:

Posted on January 29, 2016 at 1:25am

Evaluation licenes file is valid for 30 days from the day the JasperReports Server is downloaded - it's not from the day when it is installed.

hozawa's picture
hozawa
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Joined: Apr 24 2010 - 4:31pm
Last seen: 3 years 11 months ago
Posted on January 29, 2016 at 2:11am

I have downloaded first time on my new Instance.
As I said , I just rebooted my Instance and since then I am facing this issue

shivkumar.mallesappa's picture
shivkumar.mallesappa
127
Joined: Mar 18 2015 - 11:59pm
Last seen: 7 years 2 months ago
Posted on January 31, 2016 at 4:11pm

>Please contact eval@jaspersoft.com <eval@jaspersoft.com> for assistance.*

As the message says, probably better contacting "eval@jaspersoft.com" instead of here because license is handled by Jaspersoft and not a community issue.

hozawa's picture
hozawa
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Joined: Apr 24 2010 - 4:31pm
Last seen: 3 years 11 months ago
Posted on February 1, 2016 at 8:13pm

Thank you very much

shivkumar.mallesappa's picture
shivkumar.mallesappa
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Joined: Mar 18 2015 - 11:59pm
Last seen: 7 years 2 months ago
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