Dashboard Unexplained Error

[s.cox]

When using the dashboard with several charts, some of the charts do not load and give an unexplained error. However when you reload the page, select a filter, or reset all the charts the error sometimes goes away or another chart is affected by this unexplained error. 

Any help on this issue would be appreciated. 

[hozawa]

It's difficult to know exactly what you error is unless you provide version number of your JasperReports Server installation and a screenshot and a log file with the exact error message.

[s.cox]

JasperReports Server v6.1.

 

 

 

Error message:

 

GET http://localhost:8080/jasperserver-pro/rest_v2/reportExecutions/b0ea52e0-…6-06a7730a6de3/exports/5970249b-5fb8-435f-ad3c-3b13d49739ab/outputResource 403 (Forbidden)jQuery.ajaxTransport.send @ jquery.js:9666jQuery.extend.ajax @ jquery.js:9211(anonymous function) @ xhrRequest.js:62(anonymous function) @ request.js:49BaseModel.extend.fetchOutput @ ReportExportModel.js:136(anonymous function) @ ReportController.js:299(anonymous function) @ jquery.js:3256jQuery.Callbacks.fire @ jquery.js:3099jQuery.Callbacks.self.fireWith @ jquery.js:3211done @ jquery.js:9310jQuery.ajaxTransport.send.callback @ jquery.js:9720

ConsoleAppender.js:94 08:38:39.208 [bi/report/Report] [Log.js:39] [ERROR] - unexpected.error : Unexpected errorConsoleAppender.write @ ConsoleAppender.js:94_.extend._appendLogItem @ LoggerManager.js:120_.extend._processLogItem @ LoggerManager.js:112bound @ lodash.custom.js:471Log._prepareLogItem @ Log.js:73(anonymous function) @ Log.js:39onFailedRun @ Report.js:249(anonymous function) @ jquery.js:3256jQuery.Callbacks.fire @ jquery.js:3099jQuery.Callbacks.self.fireWith @ jquery.js:3211jQuery.extend.Deferred.jQuery.each.deferred.(anonymous function) @ jquery.js:3301(anonymous function) @ jquery.js:3256jQuery.Callbacks.fire @ jquery.js:3099jQuery.Callbacks.self.fireWith @ jquery.js:3211jQuery.extend.Deferred.jQuery.each.deferred.(anonymous function) @ jquery.js:3301jQuery.Callbacks.fire @ jquery.js:3099jQuery.Callbacks.self.fireWith @ jquery.js:3211jQuery.extend.Deferred.jQuery.each.deferred.(anonymous function) @ jquery.js:3301(anonymous function) @ jquery.js:3256jQuery.Callbacks.fire @ jquery.js:3099jQuery.Callbacks.self.fireWith @ jquery.js:3211done @ jquery.js:9312jQuery.ajaxTransport.send.callback @ jquery.js:9720

jquery.js:9666 GET http://localhost:8080/jasperserver-pro/rest_v2/reportExecutions/fd7679ad-…6-3be2907f7404/exports/7277a457-4707-478f-96bc-cb05b54ea2d5/outputResource 403 (Forbidden)jQuery.ajaxTransport.send @ jquery.js:9666jQuery.extend.ajax @ jquery.js:9211(anonymous function) @ xhrRequest.js:62(anonymous function) @ request.js:49BaseModel.extend.fetchOutput @ ReportExportModel.js:136(anonymous function) @ ReportController.js:299(anonymous function) @ jquery.js:3256jQuery.Callbacks.fire @ jquery.js:3099jQuery.Callbacks.self.fireWith @ jquery.js:3211done @ jquery.js:9310jQuery.ajaxTransport.send.callback @ jquery.js:9720

ConsoleAppender.js:94 08:38:40.171 [bi/report/Report] [Log.js:39] [ERROR] - unexpected.error : Unexpected errorConsoleAppender.write @ ConsoleAppender.js:94_.extend._appendLogItem @ LoggerManager.js:120_.extend._processLogItem @ LoggerManager.js:112bound @ lodash.custom.js:471Log._prepareLogItem @ Log.js:73(anonymous function) @ Log.js:39onFailedRun @ Report.js:249(anonymous function) @ jquery.js:3256jQuery.Callbacks.fire @ jquery.js:3099jQuery.Callbacks.self.fireWith @ jquery.js:3211jQuery.extend.Deferred.jQuery.each.deferred.(anonymous function) @ jquery.js:3301(anonymous function) @ jquery.js:3256jQuery.Callbacks.fire @ jquery.js:3099jQuery.Callbacks.self.fireWith @ jquery.js:3211jQuery.extend.Deferred.jQuery.each.deferred.(anonymous function) @ jquery.js:3301jQuery.Callbacks.fire @ jquery.js:3099jQuery.Callbacks.self.fireWith @ jquery.js:3211jQuery.extend.Deferred.jQuery.each.deferred.(anonymous function) @ jquery.js:3301(anonymous function) @ jquery.js:3256jQuery.Callbacks.fire @ jquery.js:3099jQuery.Callbacks.self.fireWith @ jquery.js:3211done @ jquery.js:9312jQuery.ajaxTransport.send.callback @ jquery.js:9720

jquery.js:9666 GET http://localhost:8080/jasperserver-pro/rest_v2/reportExecutions/fe85a7aa-…5-389e7023908e/exports/1e8de711-20c8-4bda-ba73-017163033953/outputResource 403 (Forbidden)jQuery.ajaxTransport.send @ jquery.js:9666jQuery.extend.ajax @ jquery.js:9211(anonymous function) @ xhrRequest.js:62(anonymous function) @ request.js:49BaseModel.extend.fetchOutput @ ReportExportModel.js:136(anonymous function) @ ReportController.js:299(anonymous function) @ jquery.js:3256jQuery.Callbacks.fire @ jquery.js:3099jQuery.Callbacks.self.fireWith @ jquery.js:3211done @ jquery.js:9310jQuery.ajaxTransport.send.callback @ jquery.js:9720

ConsoleAppender.js:94 08:38:40.246 [bi/report/Report] [Log.js:39] [ERROR] - unexpected.error : Unexpected errorConsoleAppender.write @ ConsoleAppender.js:94_.extend._appendLogItem @ LoggerManager.js:120_.extend._processLogItem @ LoggerManager.js:112bound @ lodash.custom.js:471Log._prepareLogItem @ Log.js:73(anonymous function) @ Log.js:39onFailedRun @ Report.js:249(anonymous function) @ jquery.js:3256jQuery.Callbacks.fire @ jquery.js:3099jQuery.Callbacks.self.fireWith @ jquery.js:3211jQuery.extend.Deferred.jQuery.each.deferred.(anonymous function) @ jquery.js:3301(anonymous function) @ jquery.js:3256jQuery.Callbacks.fire @ jquery.js:3099jQuery.Callbacks.self.fireWith @ jquery.js:3211jQuery.extend.Deferred.jQuery.each.deferred.(anonymous function) @ jquery.js:3301jQuery.Callbacks.fire @ jquery.js:3099jQuery.Callbacks.self.fireWith @ jquery.js:3211jQuery.extend.Deferred.jQuery.each.deferred.(anonymous function) @ jquery.js:3301(anonymous function) @ jquery.js:3256jQuery.Callbacks.fire @ jquery.js:3099jQuery.Callbacks.self.fireWith @ jquery.js:3211done @ jquery.js:9312jQuery.ajaxTransport.send.callback @ jquery.js:9720

jquery.js:9666 GET http://localhost:8080/jasperserver-pro/rest_v2/reportExecutions/111b6da9-…b-93987bbeb275/exports/ee2357bf-7c71-4b87-827f-3181cfa00856/outputResource 403 (Forbidden)jQuery.ajaxTransport.send @ jquery.js:9666jQuery.extend.ajax @ jquery.js:9211(anonymous function) @ xhrRequest.js:62(anonymous function) @ request.js:49BaseModel.extend.fetchOutput @ ReportExportModel.js:136(anonymous function) @ ReportController.js:299(anonymous function) @ jquery.js:3256jQuery.Callbacks.fire @ jquery.js:3099jQuery.Callbacks.self.fireWith @ jquery.js:3211done @ jquery.js:9310jQuery.ajaxTransport.send.callback @ jquery.js:9720

ConsoleAppender.js:94 08:38:40.398 [bi/report/Report] [Log.js:39] [ERROR] - unexpected.error : Unexpected errorConsoleAppender.write @ ConsoleAppender.js:94_.extend._appendLogItem @ LoggerManager.js:120_.extend._processLogItem @ LoggerManager.js:112bound @ lodash.custom.js:471Log._prepareLogItem @ Log.js:73(anonymous function) @ Log.js:39onFailedRun @ Report.js:249(anonymous function) @ jquery.js:3256jQuery.Callbacks.fire @ jquery.js:3099jQuery.Callbacks.self.fireWith @ jquery.js:3211jQuery.extend.Deferred.jQuery.each.deferred.(anonymous function) @ jquery.js:3301(anonymous function) @ jquery.js:3256jQuery.Callbacks.fire @ jquery.js:3099jQuery.Callbacks.self.fireWith @ jquery.js:3211jQuery.extend.Deferred.jQuery.each.deferred.(anonymous function) @ jquery.js:3301jQuery.Callbacks.fire @ jquery.js:3099jQuery.Callbacks.self.fireWith @ jquery.js:3211jQuery.extend.Deferred.jQuery.each.deferred.(anonymous function) @ jquery.js:3301(anonymous function) @ jquery.js:3256jQuery.Callbacks.fire @ jquery.js:3099jQuery.Callbacks.self.fireWith @ jquery.js:3211done @ jquery.js:9312jQuery.ajaxTransport.send.callback @ jquery.js:9720

jquery.js:9666 GET http://localhost:8080/jasperserver-pro/rest_v2/reportExecutions/321cea74-…5-acb295cbd06b/exports/42c84cfd-9da0-4a55-bb09-df5d80e73d41/outputResource 403 (Forbidden)jQuery.ajaxTransport.send @ jquery.js:9666jQuery.extend.ajax @ jquery.js:9211(anonymous function) @ xhrRequest.js:62(anonymous function) @ request.js:49BaseModel.extend.fetchOutput @ ReportExportModel.js:136(anonymous function) @ ReportController.js:299(anonymous function) @ jquery.js:3256jQuery.Callbacks.fire @ jquery.js:3099jQuery.Callbacks.self.fireWith @ jquery.js:3211done @ jquery.js:9310jQuery.ajaxTransport.send.callback @ jquery.js:9720

ConsoleAppender.js:94 08:38:40.576 [bi/report/Report] [Log.js:39] [ERROR] - unexpected.error : Unexpected errorConsoleAppender.write @ ConsoleAppender.js:94_.extend._appendLogItem @ LoggerManager.js:120_.extend._processLogItem @ LoggerManager.js:112bound @ lodash.custom.js:471Log._prepareLogItem @ Log.js:73(anonymous function) @ Log.js:39onFailedRun @ Report.js:249(anonymous function) @ jquery.js:3256jQuery.Callbacks.fire @ jquery.js:3099jQuery.Callbacks.self.fireWith @ jquery.js:3211jQuery.extend.Deferred.jQuery.each.deferred.(anonymous function) @ jquery.js:3301(anonymous function) @ jquery.js:3256jQuery.Callbacks.fire @ jquery.js:3099jQuery.Callbacks.self.fireWith @ jquery.js:3211jQuery.extend.Deferred.jQuery.each.deferred.(anonymous function) @ jquery.js:3301jQuery.Callbacks.fire @ jquery.js:3099jQuery.Callbacks.self.fireWith @ jquery.js:3211jQuery.extend.Deferred.jQuery.each.deferred.(anonymous function) @ jquery.js:3301(anonymous function) @ jquery.js:3256jQuery.Callbacks.fire @ jquery.js:3099jQuery.Callbacks.self.fireWith @ jquery.js:3211done @ jquery.js:9312jQuery.ajaxTransport.send.callback @ jquery.js:9720

jquery.js:9666 GET http://localhost:8080/jasperserver-pro/rest_v2/reportExecutions/d1fffc3e-…5-1da816aa7e33/exports/dee6bd23-ff51-44fe-bae1-93b8a9ae7d86/outputResource 403 (Forbidden)jQuery.ajaxTransport.send @ jquery.js:9666jQuery.extend.ajax @ jquery.js:9211(anonymous function) @ xhrRequest.js:62(anonymous function) @ request.js:49BaseModel.extend.fetchOutput @ ReportExportModel.js:136(anonymous function) @ ReportController.js:299(anonymous function) @ jquery.js:3256jQuery.Callbacks.fire @ jquery.js:3099jQuery.Callbacks.self.fireWith @ jquery.js:3211done @ jquery.js:9310jQuery.ajaxTransport.send.callback @ jquery.js:9720

ConsoleAppender.js:94 08:38:40.862 [bi/report/Report] [Log.js:39] [ERROR] - unexpected.error : Unexpected errorConsoleAppender.write @ ConsoleAppender.js:94_.extend._appendLogItem @ LoggerManager.js:120_.extend._processLogItem @ LoggerManager.js:112bound @ lodash.custom.js:471Log._prepareLogItem @ Log.js:73(anonymous function) @ Log.js:39onFailedRun @ Report.js:249(anonymous function) @ jquery.js:3256jQuery.Callbacks.fire @ jquery.js:3099jQuery.Callbacks.self.fireWith @ jquery.js:3211jQuery.extend.Deferred.jQuery.each.deferred.(anonymous function) @ jquery.js:3301(anonymous function) @ jquery.js:3256jQuery.Callbacks.fire @ jquery.js:3099jQuery.Callbacks.self.fireWith @ jquery.js:3211jQuery.extend.Deferred.jQuery.each.deferred.(anonymous function) @ jquery.js:3301jQuery.Callbacks.fire @ jquery.js:3099jQuery.Callbacks.self.fireWith @ jquery.js:3211jQuery.extend.Deferred.jQuery.each.deferred.(anonymous function) @ jquery.js:3301(anonymous function) @ jquery.js:3256jQuery.Callbacks.fire @ jquery.js:3099jQuery.Callbacks.self.fireWith @ jquery.js:3211done @ jquery.js:9312jQuery.ajaxTransport.send.callback @ jquery.js:9720

jquery.js:9666 GET http://localhost:8080/jasperserver-pro/rest_v2/reportExecutions/d4e82717-…8-cabfb80e77e3/exports/6539511f-9b94-450f-89fe-a4310b0b4db1/outputResource 403 (Forbidden)jQuery.ajaxTransport.send @ jquery.js:9666jQuery.extend.ajax @ jquery.js:9211(anonymous function) @ xhrRequest.js:62(anonymous function) @ request.js:49BaseModel.extend.fetchOutput @ ReportExportModel.js:136(anonymous function) @ ReportController.js:299(anonymous function) @ jquery.js:3256jQuery.Callbacks.fire @ jquery.js:3099jQuery.Callbacks.self.fireWith @ jquery.js:3211done @ jquery.js:9310jQuery.ajaxTransport.send.callback @ jquery.js:9720

ConsoleAppender.js:94 08:38:40.897 [bi/report/Report] [Log.js:39] [ERROR] - unexpected.error : Unexpected errorConsoleAppender.write @ ConsoleAppender.js:94_.extend._appendLogItem @ LoggerManager.js:120_.extend._processLogItem @ LoggerManager.js:112bound @ lodash.custom.js:471Log._prepareLogItem @ Log.js:73(anonymous function) @ Log.js:39onFailedRun @ Report.js:249(anonymous function) @ jquery.js:3256jQuery.Callbacks.fire @ jquery.js:3099jQuery.Callbacks.self.fireWith @ jquery.js:3211jQuery.extend.Deferred.jQuery.each.deferred.(anonymous function) @ jquery.js:3301(anonymous function) @ jquery.js:3256jQuery.Callbacks.fire @ jquery.js:3099jQuery.Callbacks.self.fireWith @ jquery.js:3211jQuery.extend.Deferred.jQuery.each.deferred.(anonymous function) @ jquery.js:3301jQuery.Callbacks.fire @ jquery.js:3099jQuery.Callbacks.self.fireWith @ jquery.js:3211jQuery.extend.Deferred.jQuery.each.deferred.(anonymous function) @ jquery.js:3301(anonymous function) @ jquery.js:3256jQuery.Callbacks.fire @ jquery.js:3099jQuery.Callbacks.self.fireWith @ jquery.js:3211done @ jquery.js:9312jQuery.ajaxTransport.send.callback @ jquery.js:9720

 

[bschundawat143]

HI Cox,

We are also getting same error.Not able to find any solution.If you already found out any solution please let us know.It is a crap We are breaking our head eryday.Please if you got the solution then please provide us also.

Regards,

Bhanwar

[s.cox]

Bhanwar,

There's several factors that went into solving this error that could be unique to your situation.

After setting the fetch count higher for our database I saw a major decrease in this error occuring. 

http://community.jaspersoft.com/wiki/how-set-fetch-size-jasperreportsproperties-file-modify-number-rows-fetch

Look into other performance tips and tricks here that could also be affecting your situation. 

http://community.jaspersoft.com/wiki/jasperreports-server-performance-tips-and-tricks

Make sure your datasource is indexed as well for best results based on what you're querying.