Error Schedule Mail: JasperReports Server encountered an error while generating this report. Please contact your administrator.

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A client of mine is getting a report with jaspersoft. Some of these reports are scheduled every Monday and every Tuesday at 8 o'clock and are forwarded to some email addresses.
There was no problem before and it was working. This error mail has been sent in all scheduled mails for a few weeks and the report is not displayed in the email: "JasperReports Server encountered an error while generating this report. Please contact your administrator.
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We made the scheduled mails disabled. However, he did not detect this and when the time comes, he again transmits these error mails to everyone.
We ticked it in "Send failure notification" in Schedule edit, but no error mail was received.
What should we do to access the log or what could be the source of this error.
Now when I want to view a scheduled report in JasperSoft, I can view it easily, but when the schedule runs, these error mails are sent.
We are in a difficult situation. Can you support us for a solution?

Product version: 6.0.1

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gizem.kucukcankurtaran's picture
Joined: Oct 31 2017 - 1:04am
Last seen: 5 months 2 weeks ago

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