Authentication Error on Safari Browser when using Visualize.js embedded reports


I have an applicattion build in Angular.js that embeds reports using visualize.js.  Everything works fine on every browser except Safaari.  On the Safari browser, we receive the following error on pages with the visualize.js call.

"Report draw failed: authentication.error : Authentication error" 


We have tried the fixes listed in a couple old posts on the forum and they do not work.  This is an EXTREMELY URGENT issue for us as our application is for the Education space where so many people use Macs also it is used on a tablet and so many people use iPads.


We have tested downloading Chrome on the Mac and it works fine.  So the issue is an issue with Safari not with Macs in general.

neumanjay's picture
Joined: Oct 26 2017 - 8:56pm
Last seen: 6 months 4 weeks ago

Can you allow all permissions on this report from jasper and then check again? Also, can you please share browser inspector output?


m.kamran - 3 years 5 months ago

Did you solve this issue? I got the same issue too.

elmer.datolayta - 3 years 3 weeks ago

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