Murilo Henrique Posted May 14 Share Posted May 14 Please, someone might help me? I've successfully downloaded the software onto my machine and am currently studying how to use it. However, I encountered an error when initiating the download process. After downloading the software and attempting to log in with my credentials, an error panel appears along with a description of the issue. I truly need this software for my studies. exception.txt Link to comment Share on other sites More sharing options...
Solution Jaspersoft Communications Posted May 14 Solution Share Posted May 14 Possible reasons: 1. No internet connection 2. Firewall blocking the connection 3. Connection available only by using a proxy Link to comment Share on other sites More sharing options...
Murilo Henrique Posted May 15 Author Share Posted May 15 (edited) Testing... Edited May 15 by Murilo Henrique Link to comment Share on other sites More sharing options...
Murilo Henrique Posted May 15 Author Share Posted May 15 15 hours ago, Jaspersoft Communications said: Possible reasons: 1. No internet connection 2. Firewall blocking the connection 3. Connection available only by using a proxy It turns out the issue was with my connection and proxy settings. I'm grateful for your attention to my problem. 1 Link to comment Share on other sites More sharing options...
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