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Exception


Go to solution Solved by Jaspersoft Communications,

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Please, someone might help me?

I've successfully downloaded the software onto my machine and am currently studying how to use it. However, I encountered an error when initiating the download process.

After downloading the software and attempting to log in with my credentials, an error panel appears along with a description of the issue. I truly need this software for my studies.

image.png.b831f719e1e18c7a2ad737aeb3d15edd.png

exception.txt

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15 hours ago, Jaspersoft Communications said:

Possible reasons:

1. No internet connection
2. Firewall blocking the connection
3. Connection available only by using a proxy

It turns out the issue was with my connection and proxy settings.
I'm grateful for your attention to my problem.

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