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error in commercial version of Jasper Report Server


john jairo
Go to solution Solved by Badr Draifi,

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Looks like the issue is that you might be using an unsupported JVM version. Please make sure your JVM is compatible here

If you're already purchased Jaspersoft, please open a support case here, a dedicated support engineer will assist you installing & deploying JRS. 

Otherwise, I would recommend that you use the the zip installer (war file), which gives you more flexibility on choosing your own App Server, DB Server, configure your JVM... You can follow the steps for War file installer here

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