Export Charts as pdf - net::ERR_FILE_NOT_FOUND

[julian111]

Hi community, 

Thanks for reading!

I am trying to export a pdf from a report containing a HTML 5 charts. I have installed chromium from the snap store and inserted the path into js.config.properties and also set the net.sf.jasperreports.chrome.argument.no-sandbox=true parameter in jasperreports.properties. 

Now, when I try to export a pdf I get the following error:

errorCode='export.execution.rejected', parameters=null, properties=null, details=null, errorUid='e541ade0-4437-4f8d-9e6d-a905f07f55d6', exception=com.jaspersoft.jasperserver.remote.exception.ExportExecutionRejectedException: net.sf.jasperreports.engine.JRRuntimeException: Page failed to load: net::ERR_FILE_NOT_FOUND}

Does someone has a hint for me here?

 

Thank you!

[Rutuja Bhalchandra Shinde]

Hi,

 we kindly request that you add the following property to the "jasperreport.properties" file, located at Path: \apache-tomcat\webapps\jasperserver-pro\WEB-INF\classes\jasperreport.properties."

net.sf.jasperreports.chrome.tempdir.path=C:\\Program Files\\Apache Software Foundation\\apache-tomcat-8.5.77\\chrometemp

This approach ensures that the files used for Chrome rendering are not deleted during a clean restart (i.e., when the tmp folder is removed).

Thank you!

[julian111]

17 hours ago, Rutuja Bhalchandra Shinde said:

Hi,

 we kindly request that you add the following property to the "jasperreport.properties" file, located at Path: \apache-tomcat\webapps\jasperserver-pro\WEB-INF\classes\jasperreport.properties."

net.sf.jasperreports.chrome.tempdir.path=C:\\Program Files\\Apache Software Foundation\\apache-tomcat-8.5.77\\chrometemp

This approach ensures that the files used for Chrome rendering are not deleted during a clean restart (i.e., when the tmp folder is removed).

Thank you!

Thank you! What would be the corresponding part on Linux? Sorry that missed that in the initial post.

[Rutuja Bhalchandra Shinde]

Hi,

You can create a new temp path for the chrome and set the same path to the property. Just make sure the temp folder should have all the permssions.

[julian111]

Thank you!

i tried

net.sf.jasperreports.chrome.tempdir.path=opt/jasperreports-server-7.9.0/apache-tomcat/chrometemp 

net.sf.jasperreports.chrome.tempdir.path=opt/jasperreports-server-7.9.0/apache-tomcat/chrometemp 

and also

net.sf.jasperreports.chrome.tempdir.path=/opt/jasperreports-server-7.9.0/apache-tomcat/chrometemp/

but non worked. For the first one i still get 

net::ERR_FILE_NOT_FOUND

When using the second one i get:

java.io.IOException: No such file or directory

Any other suggestions?

[Rutuja Bhalchandra Shinde]

Hi,

 please check if the user who started the services of the JRS has all the permissions to the temp folder.

[julian111]

On 2/8/2024 at 12:19 PM, Rutuja Bhalchandra Shinde said:

Hi,

 please check if the user who started the services of the JRS has all the permissions to the temp folder.

Hi!

 

Jaspersoft is running as root:

root       83349       1  0 Feb08 pts/3    00:15:59 /opt/jasperreports-server-7.9.0/java/bin/java -Djava.util.logging.config.file=/opt/jasperreports-server-7.9.0/apache-tomcat/conf/logging.properties -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -Xms1024m -Xmx2048m -Xss2m -Djs.license.directory=/opt/jasperreports-server-7.9.0 -Djdk.tls.ephemeralDHKeySize=2048 -Djava.protocol.handler.pkgs=org.apache.catalina.webresources -Dorg.apache.catalina.security.SecurityListener.UMASK=0027 -Dignore.endorsed.dirs= -classpath /opt/jasperreports-server-7.9.0/apache-tomcat/bin/bootstrap.jar:/opt/jasperreports-server-7.9.0/apache-tomcat/bin/tomcat-juli.jar -Dcatalina.base=/opt/jasperreports-server-7.9.0/apache-tomcat -Dcatalina.home=/opt/jasperreports-server-7.9.0/apache-tomcat -Djava.io.tmpdir=/opt/jasperreports-server-7.9.0/apache-tomcat/temp org.apache.catalina.startup.Bootstrap start
root      620766  620377  0 11:55 pts/1    00:00:00 grep --color=auto jasper

Permission ins /opt/jasperreports-server-7.9.0/apache-tomcat look like:

 

drwxr-xr-x 11 root root  253 Feb  7 09:51 .
drwxr-xr-x 11 root root 4.0K May 17  2022 ..
-rw-r-----  1 root root  19K Dec  3  2020 BUILDING.txt
-rw-r-----  1 root root 5.3K Dec  3  2020 CONTRIBUTING.md
-rw-r-----  1 root root  56K Dec  3  2020 LICENSE
-rw-r-----  1 root root 1.7K Dec  3  2020 NOTICE
-rw-r-----  1 root root 3.2K Dec  3  2020 README.md
-rw-r-----  1 root root 7.0K Dec  3  2020 RELEASE-NOTES
-rw-r-----  1 root root  16K Dec  3  2020 RUNNING.txt
drwxr-x---  2 root root 4.0K Apr 25  2022 bin
drwxr-xr-x  2 root root 4.0K Feb  8 15:11 chrometemp
drwx------  3 root root  254 Nov  6 19:36 conf
drwxr-x---  2 root root 4.0K Dec  8  2022 lib
drwxr-x---  2 root root  16K Feb 11 06:18 logs
drwxrwxr-x  2 root root   45 Apr 25  2022 scripts
drwxr-x---  7 root root  20K Feb 11 06:48 temp
drwxr-x---  6 root root   69 Dec  8  2022 webapps
drwxr-x---  3 root root   22 Aug  7  2022 work

 

[julian111]

@Rutuja Bhalchandra Shindeany other idea?