Reports delayed by one day and sent over the next day with the subject 'delayed due to attachment scanning'

[ashutoshdeshpande]

Why does this happen , is it a performance issue or something else?

[Mehak Rajkumar]

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[Raphaël Peguet]

Hello, this is an unusual behaviour for Jaspersoft, emails are triggered at the time set and depending on the size of the report and the time it takes to retrieve the data from the data source it can take from a few seconds to a few minute to generate the report.

 Do you have anything useful on the SMTP server logs that could explain the attachment scanning?

 To further troubleshoot this issue, could you set the scheduler to add the link to the report in the body instead of attaching it to the email so we can validate the email is sent at the right time?