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Can't export Dashboard to pdf


arnaudsimon091
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Hello everyone ! 

I have a strange problem, I can export my dashboard to PNG but I can't export it in any other format (PDF, DOCX, PPT, ...).

dashboard_jaspe.png.86494bfa167d2aeba5b8f641a0f56c0e.png

When I try to do, an error message is prompted and it tells me that I haven't got the permission to export the file (This is strange because my dashboard is in my folder (I can exports reports, etc)).

export_image_png_ok.png.92f04d85e92ae583d4bd821d78ed1a32.png

Do you know what I need to configure in order to autorize the export of dashboard ?

export_rez1.png.605d44f3da954a58863e0a8559bc659e.png

Thanks in advance for your help.

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I have contacted the support for this issue.

The problem was the absence of the "Temp" folder inside the organisation folder, it's necessary to have it with Administer permissions on ROLE_USER in order to export a dashboard in PDF / docx.

Contact me if you have a similar problem.

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