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Jasper Data Source Connection error


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We integrate Jasper with CA Service desk manager data source for reporting purpose and provide below values for configuration:

  • JDBC DriverOther...

  • JDBC Driver (required)com.ddtek.jdbc.openaccess.OpenAccessDriver

  • URL (required): jdbc:openaccess://<server_hostname>:port;ServerDataSource=Default

However, the connection shows failed and when clicked on details, its empty. I can see below errors in the jasper logs:

ERROR SystemErrorController,http-nio-8080-exec-6:86 - Internal server error
javax.servlet.ServletException: java.lang.NoClassDefFoundError: sun/io/MalformedInputException
at com.sun.jersey.spi.container.servlet.WebComponent.service(WebComponent.java:418)
at com.sun.jersey.spi.container.servlet.ServletContainer.service(ServletContainer.java:537)
at com.sun.jersey.spi.container.servlet.ServletContainer.service(ServletContainer.java:708)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
When I try to run a report using this failed data source I receive error on GUI:  java.lang.NoClassDefFoundError: sun/io/MalformedInputException

Customer has all installations in English.

We are stuck here. Please help!



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