Cross Browser Issue in running dashboards

[Ankur Gupta]

Hi, 

I have used Jaspersoft Commercial edition.

 

I have created a report in Jaspersoft Studio, and published it on server and used it to create a Dashboard. It is a pretty straight forward report with few image links and a table structure. 

 

The issue which I am facing is that when I try to run the dashboard in Google Chrome, then on the first load the dashboard runs fine and loads up everything, but then when I try to apply the filters on the dashboard then I am facing issue of infinite loading. I tried to check what the issue was in Dashboard, I found the issue in jive.js file and the error was - 

jive.js:1 Uncaught TypeError: o.remove is not a function

 

What is strange is that, if I try to the standalone report on server not in dashboard then everything his working absolutely fine.

 

If I am trying to run the same report in other browsers, like Safari and Firefox then everything is running fine.

 

Can you please help to resolve the issue.

 

Regards,

Ankur Gupta