Reports Unavailable with JaspersSoft portlet. - please help.

[samsam8899]

 

Hi, Can anyone please help me resolve the following errors?

with JaspesrSoft portlet in liferay 5.2.8.1 EE SP4, the portlet failed to open the Report wtih the following errors:

Reports Unavailable

You do not have permission to view any reports. Please contact your JasperSoft administrator.

[rhjheins]

Are you using Ldap on both liferay and jasperserver? If not you have to create the liferay user within the jasperserver or fica versa. The jasperserver portlet for liferay is using the liferay user credentials to log in into jasperserver.

[igorla]

Hi,

I also get the same error. I've defined test@liferay.com in JasperReports and gave him permissions to see Organization.

What should I do besides that?

[ramnik]

I have seen the error too. but the reason i was seeing No reorts was , i have given permission to see the reports but not to the resources reports are using ...test@liferay.com should have access to read all the resources the reports is using e..g Data Source etc ..

Ramnik Kaur

Senior QA Engineer

[rashmi_prabhu]

Even im gettin same error.In jasper Report Server Admin guide it has been written that once liferay and jasper are being integrated automatically ROLES_PORTLET and user gets created who can access the portlet but its not being getting created in my case.So i created a user same as in Liferay in Jasper Report Server but then too its showing the same error.Does anyone know how to resolve this issue.

[Yuri Savochenko]

 When portal connects to JS via webservices the Portal organization is created and user test@liferay.com are added to Portal organization. The message that You're havving means that user test@liferay.com doesn't have permissions to see the reports or there are no reports in Portal organization. 

[rashmi_prabhu]

I have logged in liferay as bruno admin because I was unable to login as test nor Portal Organization is getting created.I have created a user as bruno in Jasper.Where am i goin wrong?

[Yuri Savochenko]

Are You sure that jasper portlet was connected to Jasper Server? Can You check the logs of Jasper Server after portal was started? If everything ok with connection then there should be messages like

 

"WARN LoggerListener,http-8080-5:60 - Authentication event"

[rashmi_prabhu]

Ya there it has been connected.In log file i have this:

WARN LoggerListener,Authentication event AuthenticationSuccessEvent.

Do i need to make any changes in JasperServer?

[Yuri Savochenko]

in JasperServer we need to change folowwing:

 

1. open <js-tomcat>/webapps/jasperserver/WEB-INF/applicationContext-security-web.xml

find property <property name="trustedIpAddress"> and set the value to the host 127.0.0.1 or set host from which js will allow to connect

2. find report.scheduler.web.deployment.uri property in the js.quartz.properties file at <js-tomcat>/webapps/jasperserver/WEB-INF. Set the right host and port, for ex.

http://localhost:8080/jasperserver

 

This was about JasperServer setup. We should setup portal too:

 

1. Edit <liferay>/<liferay-tomcat>/webapps/JasperReportsServer-portlet-4.0.0/WEB-INF/portlet.xml and set URL for jasperserver_repository_ws_url, for ex:

 

<init-param>

<name>jasperserver_repository_ws_url</name>

<value>http://localhost:8080/jasperserver/services/repository</value>

</init-param>

 

If You have JasperServer Comunity edition then no Organization will be added. But you should login as admin user in Liferay. The default user in liferay is test@liferay.com/test. Anyway after adding js portlet to portal liferay logged in user should be added to JS users and ROLE_PORTLET should be added as well. You should setup permissions for that user and role.

 

Yuriy Savochenko

Qa Engineer