SeanDay Posted January 24, 2008 Share Posted January 24, 2008 Hi, I have installed JasperServer 2.1 onto Windows XP to evaluate it but the export to PDF does not work, it just brings up a blank window. This is with all reports (including the sample reports), they all export to RTF/Excel etc it is just PDF that does not work. I have installed this onto a different PC but it does not work on that one either.. Can you help. Thanks, Sean Link to comment Share on other sites More sharing options...
tkavanagh Posted January 24, 2008 Share Posted January 24, 2008 I'm wondering is there is a problem with the browser. I just tried jasperserver 2.1 (which is running under linux). If I export to RTF it writes it to disk and that works fine. If I export to PDF is displays directly in my browser successfully. I am running (under windows) firefox 2.0.0.1.1. Link to comment Share on other sites More sharing options...
alex.chan Posted January 24, 2008 Share Posted January 24, 2008 Sean Could you try to bring up a regular PDF file from your file system and see if the reader behaves correctly? I tried in my system and it works fine. -Alex Link to comment Share on other sites More sharing options...
SeanDay Posted January 24, 2008 Author Share Posted January 24, 2008 Hi, Thanks for the quick response, I had pretty much ruled out browser issues, I have tried IE6, IE7 and Opera and it fails in all 3. All of them can and do display other PDF's. I then tried firefox and this displays the PDF OK... So, obviously the server is producing the PDF output OK but I am wondering why IE6, IE7 and Opera cannot display the output. I have experienced something similar to this when I forgot to set the ContentType for a servlet except that worked in IE but not on Safari. I am kind of stumped is your install on XP/Windows or Linux? Can you display the PDF on IE6 or IE7? Thanks for your help. Sean Link to comment Share on other sites More sharing options...
alex.chan Posted January 24, 2008 Share Posted January 24, 2008 Sean I have no problem displaying pdf on IE7 in my XP box. Another thing you can try is to clean up your IE cache files/temporary files? Sometimes when it's full, it will cause problem. In some IE version, when the directory for temp files is full, clicking "View Source" will not display the page source and has no error. -Alex Link to comment Share on other sites More sharing options...
SeanDay Posted January 24, 2008 Author Share Posted January 24, 2008 Hi Alex, I have tried clearing the cache but this made no difference. I forgot to mention that the IE browsers I have tried are on 3 different PC's. Is your JaspserServer running on XP or Linux? Also, I have noticed that the PDF output in JasperServer Analysis View works OK but this appears as a file download rather than loading directly into the browser window. I will try installing a different release of Acrobat tomorrow, I currently have v5.0 installed on all PC's. Thanks, Sean Link to comment Share on other sites More sharing options...
alex.chan Posted January 24, 2008 Share Posted January 24, 2008 Sean It's under XP SP2 IE7. I just checked, the minimum requirement for Acrobat reader is 7.0. Let us know if you still have the problem after upgrading to the latest (8.0?) Thanks,-Alex Link to comment Share on other sites More sharing options...
SeanDay Posted January 24, 2008 Author Share Posted January 24, 2008 Hi Alex, Upgrading to Acrobat 8.1 has fixed this problem. Thanks for your help. Sean Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now