Jump to content
Changes to the Jaspersoft community edition download ×

jasper intelligence login problem


Recommended Posts

loaded for existing tomcat mysql using the installer version 1.0.1 for Linux. I am using suse linux.


App starts fine in tomcat, but when I try to login using the password I setup in the installer for jasperadmin I get a failed login credential. I checked the datasource file and mysql JSUser table and the password is the same as what I typed in.


Now the account seems locked from the error I get from the Tomcat log. Listing at end of e-mail.


How do I unlock the user?

What else can I do to troubleshoot?


Tomcat output


INFO: Find registry server-registry.xml at classpath resource

Sep 1, 2006 1:43:19 PM org.apache.catalina.startup.Catalina start

INFO: Server startup in 17559 ms

13:43:59,507 WARN LoggerListener,http-8080-Processor24:55 - Authentication event AuthenticationFailureLockedEvent: jasperadmin; details: org.acegisecurity.ui.WebAuthenticationDetails@fffd148a: RemoteIpAddress:; SessionId: 230F1DB5563F6A1998428045ECA8C87E; exception: User account is locked

13:43:59,515 WARN JSCommonController,http-8080-Processor24:85 - There was a login error

Link to comment
Share on other sites

  • Replies 1
  • Created
  • Last Reply

Top Posters In This Topic

Popular Days

Top Posters In This Topic

OK I solved my own problem. Might as well post the answer.


Since I ran the installer against an existing Tomcat installation, I had to manualy copy over the JDBC driver for mysql to the $CATALINA_HOME/common/lib directory. THe problem was that I took an old version that I had on my workstation called:




I downloaded the newer version:




rstarted Tomcat and no more weired lock errors and I got into the application just fine.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Create New...