loaded for existing tomcat mysql using the installer version 1.0.1 for Linux. I am using suse linux. App starts fine in tomcat, but when I try to login using the password I setup in the installer for jasperadmin I get a failed login credential. I checked the datasource file and mysql JSUser table and the password is the same as what I typed in. Now the account seems locked from the error I get from the Tomcat log. Listing at end of e-mail. How do I unlock the user? What else can I do to troubleshoot? Tomcat output --------------- INFO: Find registry server-registry.xml at classpath resource Sep 1, 2006 1:43:19 PM org.apache.catalina.startup.Catalina start INFO: Server startup in 17559 ms 13:43:59,507 WARN LoggerListener,http-8080-Processor24:55 - Authentication event AuthenticationFailureLockedEvent: jasperadmin; details: org.acegisecurity.ui.WebAuthenticationDetails@fffd148a: RemoteIpAddress: 127.0.0.1; SessionId: 230F1DB5563F6A1998428045ECA8C87E; exception: User account is locked 13:43:59,515 WARN JSCommonController,http-8080-Processor24:85 - There was a login error