If you use OpenJDK 7 as your JVM, the scheduler may not be able to send emails if you have configured it to use secure email with STARTTLS. The reports run as scheduled, but the emails are not sent, and an error is recorded in the server log.
This error occurs with the following configuration in the file .../WEB-INF/applicationContext-report-scheduling.xml:
To fix this behavior, do one of the following:
|Upgrade to OpenJDK 8.
|Or upgrade to the latest nss library. The error no longer occurs with the following version: