Users and Groups not appearing under Manage in Console

[szadroga]

I have a new instance of JasperReports Server 5.6 that has AD authentication working.  Within the logs, you can see the user login and all the AD Groups are referenced but when I go into the front end console as "jasperadmin" I am not seeing the users or groups under the manage option.  Is there some "hidden" location where these users/groups exist?

[szadroga]

I am running the commercial edition and tried the adding the piece of code to the LDAP external config file (at the end but inside the </beans> tag), but still no luck.  Anything else I am missing? 

<bean id="ldapExternalTenantProcessor" class="com.jaspersoft.jasperserver.multipleTenancy.security.

      externalAuth.processors.ldap.LdapExternalTenantProcessor" parent="abstractExternalProcessor">

<property name="ldapContextSource" ref="ldapContextSource" />

  <property name="multiTenancyService">

    <ref bean="internalMultiTenancyService"/></property>

  <property name="excludeRootDn" value="true"/>

  <!-- to place externals users in a single organization, make sure this list is empty -->

  <property name="organizationRDNs">

    <list>

    </list>

  </property>

  <!-- to set the organization for all users, add this property -->

  <property name="defaultOrganization" value="organization_1"/>

</bean>