akoslukacs42 Posted July 23, 2014 Share Posted July 23, 2014 Hi!Just installed Jasper Server 5.6 (with bundled postgres and tomcat) on Win 8.1 64 bit, but the login page can't load (http 500 and Internal server error occurred. Please contact your system administrator. Details: java.lang.NullPointerException). Installer completed without any problem, the db is accessible, and contains 4 databases (foodmart, jasperserver, postgres, sugarcrm)jasperreportstomcat-stdout.2014-07-23.log has a couple of exceptions (attached the full file), the first error is this:ERROR JNDIResourceProvider,localhost-startStop-1:75 - error closing contextjavax.naming.OperationNotSupportedException: Context is read only at org.apache.naming.NamingContext.checkWritable(NamingContext.java:962) at org.apache.naming.NamingContext.close(NamingContext.java:762) ...The second one:ERROR ThemeTag,http-apr-8081-exec-8:86 -java.lang.NullPointerException at com.jaspersoft.jasperserver.war.themes.MTThemeResolver.getRootActive(MTThemeResolver.java:76) at com.jaspersoft.jasperserver.war.themes.MTThemeResolver.resolveThemeName(MTThemeResolver.java:50) at com.jaspersoft.jasperserver.war.themes.JSThemeResolver.resolveThemeName(JSThemeResolver.java:69) at org.springframework.web.servlet.support.RequestContextUtils.getTheme(RequestContextUtils.java:151) ...and also this one:ERROR RenderViewExceptionInterceptor,http-apr-8081-exec-8:38 - Internal server error occurred. Please contact your system administrator.org.apache.jasper.JasperException: An exception occurred processing JSP page /WEB-INF/decorators/decorator.jsp at line 4643: <!--44: <meta http-equiv="X-UA-Compatible" content="IE=8"/>45: -->46: <link rel="shortcut icon" href='${pageContext.request.contextPath}/<spring:theme code="images/favicon.ico" />' />47:48: <!--49: <link rel="shortcut icon" href="favicon.ico" />Stacktrace: at org.apache.jasper.servlet.JspServletWrapper.handleJspException(JspServletWrapper.java:568) at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:470) at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:390) at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:334) at javax.servlet.http.HttpServlet.service(HttpServlet.java:728) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305) ... Any idea? (already tried to uninstall + reinstall, same symptoms after first install)java version, if it may matter: java version "1.7.0_65" Java SE Runtime Environment (build 1.7.0_65-b19) Java HotSpot 64-Bit Server VM (build 24.65-b04, mixed mode) Link to comment Share on other sites More sharing options...
hozawa Posted July 24, 2014 Share Posted July 24, 2014 Did you use Window Explorer to extract JasperReport Server files? If so, that may be the problem. Windows sometimes doesn't extract all the files in zip. Try using something like 7zip:http://www.7-zip.org/ Link to comment Share on other sites More sharing options...
akoslukacs42 Posted July 24, 2014 Author Share Posted July 24, 2014 Used the installer (jasperreports-server-cp-5.6.0-windows-x64-installer.exe). This same installer worked just fine on another Win7 machine, and a Win2012 server. Link to comment Share on other sites More sharing options...
mtvessel85 Posted July 25, 2014 Share Posted July 25, 2014 Had a very similar error the first time I tried to bring up the login page after a fresh binary install on Win 8.1. Refreshing the login page worked, but now I get similar errors trying to login as jasperadmin.Both errors involve this:java.io.IOException: tmpFile.renameTo(classFile) failedsomewhere in the stack trace. I wonder if there are directory permissions issues with Win 8.1.Please keep us updated if you solve your problem, and I will, too. Link to comment Share on other sites More sharing options...
mtvessel85 Posted July 25, 2014 Share Posted July 25, 2014 ...and trying to login multiple times eventually works. I think maybe there's just a problem the first time I access something, because it has to generate things on the fly. (?) Link to comment Share on other sites More sharing options...
akoslukacs42 Posted July 31, 2014 Author Share Posted July 31, 2014 Well, tried to change the service users to a specific user, that explicitly had full control permission on the jasper directories, but no luck so far... (for me, the login page does not load even after multiple page refreshes) Link to comment Share on other sites More sharing options...
hectormero Posted September 17, 2014 Share Posted September 17, 2014 The same in over Centos 6.3 ... how can I solved this ??? Link to comment Share on other sites More sharing options...
rajesh12perfect Posted January 21, 2015 Share Posted January 21, 2015 Hi , Can anybody tell me if this was fixed ? if so please let me know the steps. am also facing the same issue. Link to comment Share on other sites More sharing options...
rajesh12perfect Posted January 21, 2015 Share Posted January 21, 2015 Hi am facing the same issue.Do you have any recommendation to fix this issue ? Link to comment Share on other sites More sharing options...
csingu2 Posted May 3, 2015 Share Posted May 3, 2015 I encountered the same error. I found the solution here: http://community.jaspersoft.com/questions/801709/getting-internal-server-error-while-login-jasperserver-link. The problem was that the JIFILERESOURCE had not been loaded. Link to comment Share on other sites More sharing options...
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