License Expired Message

[pinback]

Hi Everyone - My first post on the forge as i am new to this!

I have been having a little problem over the last couple of days and i hope someone can give me a hand at this, let me explain.

We have been using Jasperserver-Pro until the trial license expired. We then purchased a new Commercial License after the previous trial license expired and installed it by just replacing the "jasperserver.license" file with the new one in the Jasperserver root directory. Now this is where the problem is coming in. Whenever i go to the login page i get a message saying

"Invalid License! Jasperserver and JasperAnalysis Enterprise Commercial  license expired on 2/1/11 7:59 AM"

but it is a new license file i just received off Jasper. In fact, i had this problem at first and requested a new *.license file and even the second one keep giving me the error. I then removed the license ( so that there was no license file to read from ) and still it gave me this screen.

I have attached two screenshots to make things a little more clear. Help would really be appreciated

 

Regards :)

[ramnik]

Where u have installed the License?

- Please try to provide exact license path in the app server

It will be good idea to check the INSTALL GUIDE as it provides trouble shooting instruction to help with license expired messages

 

 

Ramnik Kaur

Senior QA Engineer

[pinback]

Hi Ramnik, thank you for the quick reply.

 I have placed the new license file in "C:Program Files (x86)jasperserver-pro-3.7.1" (the root directory where the previous license file was found).

I have consulted the install guide aswell, the only other option is to do a new install, but does this mean that i am going to lose all of my work as it is quite a lot.

I have searched for the Catalina log to check whether Apache wasnt the problem. I am using the bundled Apache Tomcat. What i can make out is that the port is used? Might be wrong here though :)

Regards
 

Code:

Feb 4, 2011 4:46:50 AM org.apache.coyote.http11.Http11BaseProtocol pauseINFO: Pausing Coyote HTTP/1.1 on http-8091Feb 4, 2011 4:46:51 AM org.apache.catalina.core.StandardService stopINFO: Stopping service CatalinaFeb 4, 2011 4:46:51 AM org.apache.catalina.core.StandardWrapper unloadINFO: Waiting for 1 instance(s) to be deallocatedFeb 4, 2011 4:46:52 AM org.apache.catalina.core.StandardWrapper unloadINFO: Waiting for 1 instance(s) to be deallocatedFeb 4, 2011 4:46:53 AM org.apache.catalina.core.StandardWrapper unloadINFO: Waiting for 1 instance(s) to be deallocatedFeb 4, 2011 4:46:55 AM org.apache.coyote.http11.Http11BaseProtocol initSEVERE: Error initializing endpointjava.net.SocketException: Unrecognized Windows Sockets error: 0: JVM_Bind    at java.net.PlainSocketImpl.socketBind(Native Method)    at java.net.PlainSocketImpl.bind(PlainSocketImpl.java:359)    at java.net.ServerSocket.bind(ServerSocket.java:319)    at java.net.ServerSocket.<init>(ServerSocket.java:185)    at java.net.ServerSocket.<init>(ServerSocket.java:141)    at org.apache.tomcat.util.net.DefaultServerSocketFactory.createSocket(DefaultServerSocketFactory.java:49)    at org.apache.tomcat.util.net.PoolTcpEndpoint.initEndpoint(PoolTcpEndpoint.java:292)    at org.apache.coyote.http11.Http11BaseProtocol.init(Http11BaseProtocol.java:138)    at org.apache.catalina.connector.Connector.initialize(Connector.java:1016)    at org.apache.catalina.core.StandardService.initialize(StandardService.java:580)    at org.apache.catalina.core.StandardServer.initialize(StandardServer.java:791)    at org.apache.catalina.startup.Catalina.load(Catalina.java:503)    at org.apache.catalina.startup.Catalina.load(Catalina.java:523)    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)    at java.lang.reflect.Method.invoke(Method.java:585)    at org.apache.catalina.startup.Bootstrap.load(Bootstrap.java:266)    at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:431)Feb 4, 2011 4:46:55 AM org.apache.catalina.startup.Catalina loadSEVERE: Catalina.startLifecycleException:  Protocol handler initialization failed: java.net.SocketException: Unrecognized Windows Sockets error: 0: JVM_Bind    at org.apache.catalina.connector.Connector.initialize(Connector.java:1018)    at org.apache.catalina.core.StandardService.initialize(StandardService.java:580)    at org.apache.catalina.core.StandardServer.initialize(StandardServer.java:791)    at org.apache.catalina.startup.Catalina.load(Catalina.java:503)    at org.apache.catalina.startup.Catalina.load(Catalina.java:523)    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)    at java.lang.reflect.Method.invoke(Method.java:585)    at org.apache.catalina.startup.Bootstrap.load(Bootstrap.java:266)    at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:431)Feb 4, 2011 4:46:55 AM org.apache.catalina.startup.Catalina loadINFO: Initialization processed in 1504 msFeb 4, 2011 4:46:55 AM org.apache.catalina.realm.JAASRealm setContainerINFO: Set JAAS app name CatalinaFeb 4, 2011 4:46:55 AM org.apache.catalina.core.StandardService startINFO: Starting service CatalinaFeb 4, 2011 4:46:55 AM org.apache.catalina.core.StandardEngine startINFO: Starting Servlet Engine: Apache Tomcat/5.5.20Feb 4, 2011 4:46:55 AM org.apache.catalina.core.StandardHost startINFO: XML validation disabledFeb 4, 2011 4:46:57 AM org.apache.coyote.http11.Http11BaseProtocol destroyINFO: Stopping Coyote HTTP/1.1 on http-8091Feb 4, 2011 4:47:22 AM org.apache.coyote.http11.Http11BaseProtocol startINFO: Starting Coyote HTTP/1.1 on http-8091Feb 4, 2011 4:47:22 AM org.apache.jk.common.ChannelSocket initINFO: JK: ajp13 listening on /0.0.0.0:8009Feb 4, 2011 4:47:22 AM org.apache.jk.server.JkMain startINFO: Jk running ID=0 time=0/26  config=nullFeb 4, 2011 4:47:22 AM org.apache.catalina.storeconfig.StoreLoader loadINFO: Find registry server-registry.xml at classpath resourceFeb 4, 2011 4:47:22 AM org.apache.catalina.startup.Catalina startINFO: Server startup in 27587 msFeb 4, 2011 5:09:46 AM org.apache.coyote.http11.Http11BaseProtocol initINFO: Initializing Coyote HTTP/1.1 on http-8091Feb 4, 2011 5:09:46 AM org.apache.catalina.startup.Catalina loadINFO: Initialization processed in 1631 msFeb 4, 2011 5:09:46 AM org.apache.catalina.realm.JAASRealm setContainerINFO: Set JAAS app name CatalinaFeb 4, 2011 5:09:46 AM org.apache.catalina.core.StandardService startINFO: Starting service CatalinaFeb 4, 2011 5:09:46 AM org.apache.catalina.core.StandardEngine startINFO: Starting Servlet Engine: Apache Tomcat/5.5.20Feb 4, 2011 5:09:46 AM org.apache.catalina.core.StandardHost startINFO: XML validation disabledFeb 4, 2011 5:10:59 AM org.apache.coyote.http11.Http11BaseProtocol startINFO: Starting Coyote HTTP/1.1 on http-8091Feb 4, 2011 5:10:59 AM org.apache.jk.common.ChannelSocket initINFO: JK: ajp13 listening on /0.0.0.0:8009Feb 4, 2011 5:10:59 AM org.apache.jk.server.JkMain startINFO: Jk running ID=0 time=0/31  config=nullFeb 4, 2011 5:10:59 AM org.apache.catalina.storeconfig.StoreLoader loadINFO: Find registry server-registry.xml at classpath resourceFeb 4, 2011 5:10:59 AM org.apache.catalina.startup.Catalina startINFO: Server startup in 73686 ms

Post Edited by pinback at 02/04/2011 04:46

[tkavanagh]

 The error log seems to show a bind error:

    Unrecognized Windows Sockets error: 0: JVM_Bind

So, perhaps there are two simultaneous errors. Perhaps check that there is not another tomcat already running. Or that a start up user or general permissions have changed so that tomcat can't startup.

[pinback]

Thank you @ tkavanagh

 

I have had a look at the UAC and permissions. I have also had a look at the Tomcat and eventhough we have two instances installed (for different purposes ), they do not seem to conflict. Tomcat also starts up just fine.

I have also restarted the machine but still no success.

Will investigate the matter more even though i am running out of ideas and options. I am starting to think that the machine is unstable tbh