JasperReports Server (v6.2) Dashboard doesn't work with HTML5 chart report

[wang_yanlei]

Background:

Jaspersoft introduced a new generation of Jaspersoft Dashboard in 6.0. The old kind of Dashboard has been renamed as Legacy Dashboard.

I have some Legacy Dashboards in my JasperReports Server. They work fine. However, I am trying to re-generate them in the new Dashboard.

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The Issue

I have a HTML5 chart report as shown below. It works well.

Moreover, in my Legacy Dashboard, the report also works well.

However, when I created a new kind of Dashboard with the same report, it doesn't work and show me the error as shown below.

I don't know if it is a JasperReports Server 6.2.0 bug, or I did something wrong.

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More Info about the Issue

Other kinds of report, for example, the traditional plain reports, work well in both the Legacy Dashboard and the new kind of Dashboard.

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My JasperReports Server

• Linux Red Hat 4.8.2-16
• CPU(s): 2 Intel® Xeon® CPU E5-2670 v2 @ 2.50GHz
• MemTotal: 7517 MB
• Disk Space: Enough
• Tomcat JVM setting: -Xms2048m -Xmx5500m
• Jaspersoft Server version: Enterprise Version 6.2.0
• Tomcat version: 7.0.65
• PostgreSQL version: 9.3.5
• Browser used: Chrome and Firefox

 

[sadakar]

Did you check jasperserver logs ? 

[Siddharth Kothari]

You can find logs in "~jasperserver-proWEB-INFlogsjasperserver.log" file.

[wang_yanlei]

@Siddharth Kothari  @sadakar  I have checked this log but find nothing. I am thinking to change the log4j level to DEBUG and restart the tomcat server. 

[wang_yanlei]

The root cause has been found. We miss a .js extension of the file

jasperserver-pro/optimized-scripts/bower_components/bi-report/src/adhoc/chart/palette/defaultPalette