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  • Schedule report with long report name containing accented characters results in email with bad filename attachment


    vchiem
    • Features: Scheduler Version: v7.5 Product: JasperReports® Server

    Issue:

    Scheduling a report with filename >=30 characters containing accented characters (eg. french accents) produces an email attachment with corrupt filename.

    For the same scheduled report, the output file generated correctly in the specified repository output location.

    Issue can be reproduced after logging into TIBCO JasperReports® Server as either US english locale or french locale.

    Screenshot of email attachment showing corrupt file name:

    [toc]

    emailattachment.jpg.5f1fa6dc783120541c5ce9f93d31dc38.jpg


    Solution:

    The issue occurs when the report name is  less than or equal to 30 characters AND containing accented characters.

    The following results indicates whether the email attachment filename is correct based on the report name given.

    Works:

    • Bons_bleus_non_finalises_rapport
    • Bons_bleus_non_finalises_rapport123456789
    • Bons_bleus_non_finalisés_rapp

    Fails:

    • Bons_bleus_non_finalisés_rappo

    As a workaround, name the report in the schedule definition to be less than 30 characters for report names to contain accented characters.

    This issue has been reported as a defect (see Related Articles).


    Related Articles:

    JS-57006: Scheduled Report attachment filename is corrupt when name contains accented chars


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