Remove Admin Role of jasperadmin acidentially

Hi all,

 

I have remove the admin role of jasperadmin acidentially, and I find that there is no superuser account

How can i get back the admin account?  Should I uninstall and re-insall jasper server?

 

Yan

yanchiu's picture
Joined: Sep 21 2020 - 12:59am
Last seen: 4 months 1 day ago

1 Answer:

Hello Yanchiu,

can you try out this procedure: https://community.jaspersoft.com/wiki/how-reset-superuser-password.

 

If doesn't work feel free to open a support case (commercial editions) to request for a superuser account from a standard deployment into a zip file to be imported in your instance.

 

Hope it helps.

 

ddonofr's picture
210
Joined: Sep 15 2022 - 12:44am
Last seen: 8 hours 8 min ago
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