Remove Admin Role of jasperadmin acidentially

[yanchiu]

Hi all,

 

I have remove the admin role of jasperadmin acidentially, and I find that there is no superuser account

How can i get back the admin account?  Should I uninstall and re-insall jasper server?

 

Yan

[Domenico Donofrio]

Hello Yanchiu,

can you try out this procedure: https://community.jaspersoft.com/wiki/how-reset-superuser-password.

 

If doesn't work feel free to open a support case (commercial editions) to request for a superuser account from a standard deployment into a zip file to be imported in your instance.

 

Hope it helps.