omair.hasan Posted October 4, 2022 Share Posted October 4, 2022 Hello Team, I wanna know how I can create a measure in CA BUSINESS INTELLIGENCE powered by TIBCO Jaspersoft that can calculate the number of days from the SLA expiration date to the current date. If a Service Desk ticket closing date as been passed and the ticket is still not closed and have violated the SLA.I also want to add this into columns so it can be viewable in reports as well.Please guide me looking forward for help as soon as possible.Regards,Omair Link to comment Share on other sites More sharing options...
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