omair.hasan
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Hello Team, I wanna know how I can create a measure in CA BUSINESS INTELLIGENCE powered by TIBCO Jaspersoft that can calculate the number of days from the SLA expiration date to the current date. If a Service Desk ticket closing date as been passed and the ticket is still not closed and have violated the SLA. I also want to add this into columns so it can be viewable in reports as well. Please guide me looking forward for help as soon as possible. Regards, Omair
