error in scheduling reports

[vvenkatkarthikk]

Hi,

I'm getting errors in configuring SMTP mail details.

The below are the details given by me in js.quartz properties file.

Please guide me in configuring as we need reports scheduling.

 

report.scheduler.web.deployment.uri=http://10.254.8.142:8080/jasperserver

report.scheduler.mail.sender.host=172.1.201.195

report.scheduler.mail.sender.username=venkat.perneti@datamatics.com

report.scheduler.mail.sender.password=Aa@123456

report.scheduler.mail.sender.from=venkat.perneti@datamatics.com

report.scheduler.mail.sender.protocol=smtp

report.scheduler.mail.sender.port=465

Thanks in advance

Venkat Karthik

Error message:

Subject:

The job failed to execute. Review its parameters.

Date:

Today

Component:

Report Scheduler

Message:

Job: dfd (ID: 369) Report unit: /reports/My_Reports/CrossTabExample Quartz Job: ReportJobs.job_369 Quartz Trigger: ReportJobs.trigger_365_0 Error Message: There was an error on the server. Try again or contact site administrators. (Error UID: c9742072-e8ff-4f0e-97f0-6de26b909272)

[darth_fader]

Can you check the server log and see if there is better error output there? If so please provide it

[vchiem]

It may not be failing on smtp configuration but the job itself. But you can match up the Error UID: c9742072-e8ff-4f0e-97f0-6de26b909272 to the jasperserver.log file to see further information in the stack trace. If insufficient, set the quartz debug and restart the JR server.  

 log4j.logger.org.quartz=debug  in log4j.properties

or org.quartz via Log Settings page (no restart required)

[vvenkatkarthikk]

I was entering wrong mail password in quartz file which was changed on the previous day. The issue got rectified now. Cognos Reporting tool helped me in this. It is having a UI interface used to test the connection.