firdausieol

i already uninstall my old java and i tried with java 8(1.8) version. i still had same issue

catalina.log this is one of the log i received 09:51:29.217 INFO [Catalina-utility-2] org.apache.jasper.servlet.TldScanner.scanJars At least one JAR was scanned for TLDs yet contained no TLDs. Enable debug logging for this logger for a complete list of JARs that were scanned but no TLDs were found in them. Skipping unneeded JARs during scanning can improve startup time and JSP compilation time. and this is from installation log Problem running post-install step. Installation may not complete correctly Error running C:\Jaspersoft\jasperreports-server-9.0.0/buildomatic/js-ant.bat load-sugarcrm-db: [exec] Result: 128 [copy] Warning: Could not find file C:\Jaspersoft\jasperreports-server-9.0.0\buildomatic\conf_source\templates\keystore-configuration.xml to copy. BUILD FAILED C:\Jaspersoft\jasperreports-server-9.0.0\buildomatic\bin\db-common.xml:1594: The following error occurred while executing this line: C:\Jaspersoft\jasperreports-server-9.0.0\buildomatic\bin\app-server.xml:42: java.lang.UnsupportedClassVersionError: org/openjdk/nashorn/api/scripting/NashornScriptEngineFactory has been compiled by a more recent version of the Java Runtime (class file version 55.0), this version of the Java Runtime only recognizes class file versions up to 52.0 at java.lang.ClassLoader.defineClass1(Native Method) at java.lang.ClassLoader.defineClass(ClassLoader.java:756) at java.security.SecureClassLoader.defineClass(SecureClassLoader.java:142) at java.net.URLClassLoader.defineClass(URLClassLoader.java:468) at java.net.URLClassLoader.access$100(URLClassLoader.java:74) at java.net.URLClassLoader$1.run(URLClassLoader.java:369) at java.net.URLClassLoader$1.run(URLClassLoader.java:363) at java.security.AccessController.doPrivileged(Native Method) at java.net.URLClassLoader.findClass(URLClassLoader.java:362) at java.lang.ClassLoader.loadClass(ClassLoader.java:418) at java.lang.ClassLoader.loadClass(ClassLoader.java:351) at java.lang.Class.forName0(Native Method) at java.lang.Class.forName(Class.java:348) at java.util.ServiceLoader$LazyIterator.nextService(ServiceLoader.java:370) at java.util.ServiceLoader$LazyIterator.access$700(ServiceLoader.java:323) at java.util.ServiceLoader$LazyIterator$2.run(ServiceLoader.java:407) at java.security.AccessController.doPrivileged(Native Method) at java.util.ServiceLoader$LazyIterator.next(ServiceLoader.java:409) at java.util.ServiceLoader$1.next(ServiceLoader.java:480) at javax.script.ScriptEngineManager.initEngines(ScriptEngineManager.java:122) at javax.script.ScriptEngineManager.init(ScriptEngineManager.java:84) at javax.script.ScriptEngineManager.<init>(ScriptEngineManager.java:61) at org.apache.tools.ant.util.optional.JavaxScriptRunner.createEngine(JavaxScriptRunner.java:199) at org.apache.tools.ant.util.optional.JavaxScriptRunner.evaluateScript(JavaxScriptRunner.java:145) at org.apache.tools.ant.util.optional.JavaxScriptRunner.executeScript(JavaxScriptRunner.java:86) at org.apache.tools.ant.taskdefs.optional.Script.execute(Script.java:54) at org.apache.tools.ant.UnknownElement.execute(UnknownElement.java:299) at sun.reflect.GeneratedMethodAccessor4.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at org.apache.tools.ant.dispatch.DispatchUtils.execute(DispatchUtils.java:99) at org.apache.tools.ant.Task.perform(Task.java:350) at java.util.Vector.forEach(Vector.java:1275) at org.apache.tools.ant.taskdefs.Sequential.execute(Sequential.java:67) at org.apache.tools.ant.UnknownElement.execute(UnknownElement.java:299) at sun.reflect.GeneratedMethodAccessor4.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at org.apache.tools.ant.dispatch.DispatchUtils.execute(DispatchUtils.java:99) at org.apache.tools.ant.Task.perform(Task.java:350) at org.apache.tools.ant.taskdefs.MacroInstance.execute(MacroInstance.java:391) at org.apache.tools.ant.UnknownElement.execute(UnknownElement.java:299) at sun.reflect.GeneratedMethodAccessor4.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at org.apache.tools.ant.dispatch.DispatchUtils.execute(DispatchUtils.java:99) at org.apache.tools.ant.Task.perform(Task.java:350) at org.apache.tools.ant.Target.execute(Target.java:449) at org.apache.tools.ant.Target.performTasks(Target.java:470) at org.apache.tools.ant.Project.executeSortedTargets(Project.java:1401) at org.apache.tools.ant.Project.executeTarget(Project.java:1374) at org.apache.tools.ant.helper.DefaultExecutor.executeTargets(DefaultExecutor.java:41) at org.apache.tools.ant.Project.executeTargets(Project.java:1264) at org.apache.tools.ant.Main.runBuild(Main.java:818) at org.apache.tools.ant.Main.startAnt(Main.java:223) at org.apache.tools.ant.launch.Launcher.run(Launcher.java:284) at org.apache.tools.ant.launch.Launcher.main(Launcher.java:101)

Hi after installing the trial version, i cannot open http://localhost:8080/jasperserver-pro/login.html where it return internal server error. I can run http://localhost:8080/ just to make sure my tomcat is running. Can anyone help me with this issue? 06-Feb-2024 09:48:21.454 SEVERE [http-nio-8080-exec-19] org.apache.catalina.core.StandardHostValve.custom Exception Processing ErrorPage[errorCode=404, location=/404.html] org.apache.jasper.JasperException: java.lang.NullPointerException at org.apache.jasper.servlet.JspServletWrapper.handleJspException(JspServletWrapper.java:623) at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:499) at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:379) at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:327) at javax.servlet.http.HttpServlet.service(HttpServlet.java:596) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:209) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at org.apache.logging.log4j.web.Log4jServletFilter.doFilter(Log4jServletFilter.java:64) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:661) at org.apache.catalina.core.ApplicationDispatcher.doInclude(ApplicationDispatcher.java:537) at org.apache.catalina.core.ApplicationDispatcher.include(ApplicationDispatcher.java:480) at com.opensymphony.module.sitemesh.filter.PageFilter.applyDecorator(PageFilter.java:165) at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:337) at com.jaspersoft.jasperserver.api.security.IPadSupportFilter.doFilter(IPadSupportFilter.java:67) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:346) at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.invoke(FilterSecurityInterceptor.java:106) at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.doFilter(FilterSecurityInterceptor.java:81) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:346) at org.springframework.security.web.access.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:122) at org.springframework.security.web.access.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:116) at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:354) at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:267) at com.jaspersoft.jasperserver.api.security.externalAuth.JSDelegatingFilterProxy.doFilter(JSDelegatingFilterProxy.java:72) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:346) at com.jaspersoft.jasperserver.api.security.csrf.CorsAuthRedirectionFilter.doFilter(CorsAuthRedirectionFilter.java:50) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:346) at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:102) at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:354) at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:267) at com.jaspersoft.jasperserver.api.security.externalAuth.JSDelegatingFilterProxy.doFilter(JSDelegatingFilterProxy.java:72) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:346) at org.springframework.security.web.authentication.AnonymousAuthenticationFilter.doFilter(AnonymousAuthenticationFilter.java:109) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:346) at com.jaspersoft.jasperserver.api.metadata.user.service.impl.MetadataAuthenticationProcessingFilter.doFilter(MetadataAuthenticationProcessingFilter.java:143) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:346) at com.jaspersoft.jasperserver.war.util.RequestParameterAuthenticationFilter.doFilter(RequestParameterAuthenticationFilter.java:112) at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:354) at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:267) at com.jaspersoft.jasperserver.api.security.externalAuth.JSDelegatingFilterProxy.doFilter(JSDelegatingFilterProxy.java:72) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:346) at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:102) at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:354) at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:267) at com.jaspersoft.jasperserver.api.security.externalAuth.JSDelegatingFilterProxy.doFilter(JSDelegatingFilterProxy.java:72) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:346) at com.jaspersoft.jasperserver.war.UserPreferencesFilter.doFilter(UserPreferencesFilter.java:253) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:346) at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:223) at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:217) at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:354) at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:267) at com.jaspersoft.jasperserver.api.security.externalAuth.JSDelegatingFilterProxy.doFilter(JSDelegatingFilterProxy.java:72) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:346) at com.jaspersoft.ji.license.LicenseCheckFilter.doFilter(LicenseCheckFilter.java:96) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:346) at com.jaspersoft.ji.license.JILicenseFilter.doFilter(JILicenseFilter.java:85) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:346) at com.jaspersoft.jasperserver.war.NullFilter.doFilter(NullFilter.java:43) at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:354) at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:267) at com.jaspersoft.jasperserver.api.security.externalAuth.JSDelegatingFilterProxy.doFilter(JSDelegatingFilterProxy.java:72) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:346) at com.jaspersoft.jasperserver.war.NullFilter.doFilter(NullFilter.java:43) at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:354) at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:267) at com.jaspersoft.jasperserver.api.security.externalAuth.JSDelegatingFilterProxy.doFilter(JSDelegatingFilterProxy.java:72) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:346) at com.jaspersoft.jasperserver.war.NullFilter.doFilter(NullFilter.java:43) at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:354) at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:267) at com.jaspersoft.jasperserver.api.security.externalAuth.JSDelegatingFilterProxy.doFilter(JSDelegatingFilterProxy.java:72) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:346) at com.jaspersoft.jasperserver.war.UserPreferencesFilter.doFilter(UserPreferencesFilter.java:253) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:346) at com.jaspersoft.jasperserver.api.logging.filter.BasicLoggingFilter.doFilter(BasicLoggingFilter.java:57) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:346) at com.jaspersoft.jasperserver.api.security.WebAppSecurityFilter.doFilter(WebAppSecurityFilter.java:163) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:346) at com.jaspersoft.jasperserver.war.MultipartRequestWrapperFilter.doFilter(MultipartRequestWrapperFilter.java:95) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:346) at com.jaspersoft.jasperserver.war.NullFilter.doFilter(NullFilter.java:43) at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:354) at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:267) at com.jaspersoft.jasperserver.api.security.externalAuth.JSDelegatingFilterProxy.doFilter(JSDelegatingFilterProxy.java:72) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:346) at com.jaspersoft.jasperserver.war.NullFilter.doFilter(NullFilter.java:43) at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:354) at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:267) at com.jaspersoft.jasperserver.api.security.externalAuth.JSDelegatingFilterProxy.doFilter(JSDelegatingFilterProxy.java:72) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:346) at com.jaspersoft.jasperserver.api.security.encryption.EncryptionFilter.doFilter(EncryptionFilter.java:155) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:346) at org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:112) at org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:82) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:346) at org.springframework.security.web.FilterChainProxy.doFilterInternal(FilterChainProxy.java:221) at org.springframework.security.web.FilterChainProxy.doFilter(FilterChainProxy.java:186) at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:354) at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:267) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at org.springframework.web.filter.RequestContextFilter.doFilterInternal(RequestContextFilter.java:100) at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:117) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at org.apache.logging.log4j.web.Log4jServletFilter.doFilter(Log4jServletFilter.java:71) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:661) at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:427) at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:357) at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:294) at org.apache.catalina.core.StandardHostValve.custom(StandardHostValve.java:373) at org.apache.catalina.core.StandardHostValve.status(StandardHostValve.java:237) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:166) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:93) at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:673) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:74) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:343) at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:389) at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:63) at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:926) at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1791) at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49) at org.apache.tomcat.util.threads.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1191) at org.apache.tomcat.util.threads.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:659) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Thread.java:748) Caused by: java.lang.NullPointerException at com.jaspersoft.jasperserver.war.themes.MTThemeResolver.getRootActive(MTThemeResolver.java:76) at com.jaspersoft.jasperserver.war.themes.MTThemeResolver.resolveThemeName(MTThemeResolver.java:71) at com.jaspersoft.jasperserver.war.themes.JSThemeResolver.resolveThemeName(JSThemeResolver.java:69) at org.springframework.web.servlet.support.RequestContextUtils.getTheme(RequestContextUtils.java:219) at org.springframework.web.servlet.support.RequestContext.getTheme(RequestContext.java:398) at org.springframework.web.servlet.tags.ThemeTag.getMessageSource(ThemeTag.java:134) at org.springframework.web.servlet.tags.MessageTag.resolveMessage(MessageTag.java:310) at org.springframework.web.servlet.tags.MessageTag.doEndTag(MessageTag.java:274) at org.apache.jsp.WEB_002dINF.decorators.main_jsp._jspx_meth_spring_005ftheme_005f16(main_jsp.java:8020) at org.apache.jsp.WEB_002dINF.decorators.main_jsp._jspService(main_jsp.java:1751) at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70) at javax.servlet.http.HttpServlet.service(HttpServlet.java:596) at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:466) ... 131 more