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Tirupathi Mangalarapu

Jaspersoft Staff
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Posts posted by Tirupathi Mangalarapu

  1. Hello Alex,

    Thanks for sharing the details. First of all, is this a community version or a Commercial version?

    If you are using the community version, Can you please also do this:

    Please record a video of the issue using some free tools like Screencast and also attach the sample reports along with

    sample data so it's easy for us to review it here and then pass it to our engineering team and show them the behavior that you described.

     

    If you are using a commercial version of our product:

    Please open a support ticket and report this issue through a support ticket so that can be tracked and be addressed 

    Thank you

     

     

  2. Hello Franky,

    Can you please elaborate and explain the issue(s) with a bit more context? Looks like you have multiple issues but 

    I cannot seem to decode them in the initial query that you submitted. Please elaborate further with details and we will do our best to address them. 

    Thank you

    Tiru M

  3. Hello Tim,

    Did you use the Font extension as described in the below KBA ?:

     Also, can you share the pictures of the supposed be vs actual (image) of the report export in PDF along with font?

    Please ensure the Embed this font in the PDF document checkbox is checked. If you are exporting from the server, please make sure that the font exists on the same server as Jasperosft is installed.

    Hope this will give you some pointers to troubleshoot it further.  

     

  4. Hello Andrew, Please read the response listed here in this KBA:

     

    Also, You can add macro properties to the Jaspersoft report just like the following snippet on the text element properties:

    <textField evaluationTime="Group" evaluationGroup="Group4" pattern="#,##0.00#;(#,##0.00#)" isBlankWhenNull="true">
                        <reportElement x="330" y="0" width="110" height="15" uuid="4d317c65-485d-49cf-bc80-155ce6703e2b">
                            <property name="com.jaspersoft.studio.unit.height" value="px"/>
                            <property name="net.sf.jasperreports.export.xls.formula" value="=SUM(C19:C71)"/>
                        </reportElement>
                    </textField>

     

    Hope this helps! 

  5. Hello there, Look like there is a typo in property "<property name="net.sf.jasperreports.export.xls.detect.cell.type." value="true"/>" it should be <property name="net.sf.jasperreports.export.xls.detect.cell.type" value="true"/>

    Where exactly are you getting the error during compilation or export, sharing more details will help completely understand your issue and for anyone to provide some things to try out(include some screenshots if possible)

    also, did you use expressions to convert to the desired Java data type? looking for more information to guide you in the right direction.

     

  6. Hello There, I've read your requirements but am still not clear on what you are trying to accomplish. Do you mind sharing screenshots of your data sets(Main and sub-datasets and mention if they are related or not) and the desired output? Are you trying to pass parameters from the first data set into to filter the second data set?

    Provide the info so we can better guide you.  

    Thank you

     

  7. Hello There,  Troubleshooting a performance issue is a tedious task and it takes several iterations to find where the bottleneck lies. 

    Here is where I start: Do you need to load all 4-5 million records into the report? Is anyone looking at that report?

    Is the data optimized for reports? 

    Where is the data? The db columns are indexed?

    What type of report are you creating in Jaspersoft?

    How long does it take to run the query and fetch the results on the DB server? That would be your benchmark to measure against the load time in Jaspersoft.

    Also, What's the JVM allocation to the Jasperosft server on the Server?

    Where is the database located? It could be a network bottleneck from DB to Jaspersoft Server and so on. I hope that gives some action items for you to further diagnose the problem

     

  8. Hello There,

    Really? Do you see any errors in the Jasper server log file or Tomcat logs? What time does the scheduled report run? What is the underlying data source? Can you recreate this issue on demand? Can you change the schedule and try to see if this is not a timing issue?

    keep us posted very curious to know the root cause of this issue.

    Thank you

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