Hi, I had added the -Djava.awt.headless=true to setenv.sh and confirmed the Java option was configured as highlighted as below tomcat 6789 6787 99 10:02 ? 00:00:13 /usr/java/latest/bin/java -Djava.util.logging.config.file=/opt/tomcat/conf/logging.properties -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -XX:MetaspaceSize=128m -Djava.awt.headless=true -Djava.endorsed.dirs=/opt/tomcat/endorsed:/opt/tomcat/endorsed -classpath /opt/tomcat/bin/bootstrap.jar:/opt/tomcat/bin/tomcat-juli.jar -Dcatalina.base=/opt/tomcat -Dcatalina.home=/opt/tomcat -Djava.io.tmpdir=/opt/tomcat/temp org.apache.catalina.startup.Bootstrap start Unfortunately, I am still failed to generate the report from JasperReport report server with "Please Wait" popup /sites/default/files/user_uploads/djohnson53/download_6.png