Issue:
For certain reports that was created in TIBCO Jaspersoft® Studio and published to the TIBCO JasperReports® Server, there is a failure when exporting to PDF format.
The error that is displayed on the browser page is:
There was an error on the server. Try again or contact site administrators. (Error UID: 7f214198-72c8-46e0-9fbf-85042cd192f9)
and the jasperserver.log file captures the error "java.lang.IllegalArgumentException: path cannot be empty" :
2021-08-06T07:05:26,901 ERROR SecureExceptionHandlerImpl,https-jsse-nio-443-exec-9:116 - There was an error on the server. Try again or contact site administrators. (Error UID: 7f214198-72c8-46e0-9fbf-85042cd192f9) 2021-08-06T07:05:26,902 ERROR ErrorPageHandlerAction,https-jsse-nio-443-exec-9:118 - Error UID 7f214198-72c8-46e0-9fbf-85042cd192f9 java.lang.IllegalArgumentException: path cannot be empty at com.jaspersoft.jasperserver.api.metadata.common.service.impl.hibernate.util.RepositoryUtils.resolveRelativePath(RepositoryUtils.java:138) at com.jaspersoft.jasperserver.api.engine.jasperreports.util.RepoRepositoryService.getInputStream(RepoRepositoryService.java:112) at net.sf.jasperreports.repo.StreamRepositoryService.getInputStream(StreamRepositoryService.java:43) at net.sf.jasperreports.repo.InputStreamPersistenceService.load(InputStreamPersistenceService.java:51) at net.sf.jasperreports.repo.InputStreamPersistenceService.load(InputStreamPersistenceService.java:41) at com.jaspersoft.jasperserver.api.engine.jasperreports.util.RepoRepositoryService.getResource(RepoRepositoryService.java:182) at net.sf.jasperreports.repo.RepositoryService.getResource(RepositoryService.java:50) at net.sf.jasperreports.repo.RepositoryUtil.findInputStream(RepositoryUtil.java:195) at net.sf.jasperreports.repo.RepositoryUtil.getBytesFromLocation(RepositoryUtil.java:211) at net.sf.jasperreports.engine.export.JRPdfExporter.getFont(JRPdfExporter.java:2749)
Exporting the report/s to any other format works fine.
Solution:
The cause of the issue is a reference to a PDF Font that is invalid.
In TIBCO Jaspersoft® Studio, navigate to the Source tab and search for any invalid entries relating to pdfFontName attribute.
For example, the main report or subreport contains a style tag that has an empty reference to pdfFontName like this:
<style mode="Opaque" forecolor="#FFFFFF" backcolor="#B42314" pdfFontName="">
which is causing the "path cannot be empty" error.
Remove this invalid entry and publish the report to the TIBCO JasperReports® Server before attempting an export of the report to PDF format.
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