Issue description
After applying a cumulative hotfix for TIBCO JasperReports® Server v6.4.0 some reports fail with the following error:
java.lang.NoSuchMethodError: net.sf.jasperreports.engine.fill.BaseReportFiller.getUsedPageWidth()I
Cause and solution
The latest hotfix for JasperReports Server 6.4.0 contains an additional step which is not usually present in most hotfix packages:
- Delete the files listed in the section "Deleted files" from the web application files structure.
The mentioned section lists the ../WEB-INF/lib/jasperreports-6.4.1.jar file, which you have to delete prior to applying the hotfix. Since this step is unique to the latest version of 6.4.0 hotfix, it is fairly easy to overlook
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