Jaspersoft Studio freeze when creating new report

[RadWaz]

I can't deal with jaspersoft studio crashing when trying to create a new report. Fresh installation on WSL. Server running.

I create a new project with a new, empty report in it.

 

no logs, only after some time something like this pops up

Please help

[RadWaz]

I will only add that switching to an older version of Java does not help, i.e. JasperSoft Studio requires version 17.

[Jivan Phadtare]

Which older version of java you tried ? Could you please try to Java version 11.

Also, could you please check the java heap memory configured for studio.

For windows the heap memory configuration is present in : "Jaspersoft Studio Professional.ini" file located at  studio installed directory.

C:\Program Files\TIBCO\Jaspersoft Studio Professional-8.0.0

Please check the memory configured for -Xms1 and -Xmx

[RadWaz]

Thank you for your answer.

I checked java versions 11.0.20 but the latest studio still requires version 17. I will add that I use Ubuntu.

I checked the memory settings:

Xms128m

Xmx2048m

The studio I am trying to use is the latest 6.20.6. What should I do? Should I switch to an older version of Studio so that it will work on Ubuntu?

I attached my .ini configuration

Edited December 20, 2023 by RadWaz

[RadWaz]

I suspect that the change in Java version should be applied in two places, in the 'Jaspersoft Studio'.ini and eclipse.ini files. Am I right?

Please confirm what Java configuration should run on Linux when using the latest version of Jaspersoft Studio

[Jivan Phadtare]

Hello, 

To check supported version of java for your studio kindly download platform support guide document from below link.

It has details about java version supported for your jasper version.

https://community.jaspersoft.com/documentation/

 

Kindly check ''Jaspersoft Studio'.ini" for memory configuration to check the heap size.

[Jivan Phadtare]

Additionally, you can check for the error log from studio by navigating to below path to get more details about the error.

Help --> About Tibco Jaspersoft Studio --> click on "Installation Details" --> configuration --> View error log.

Hope this will help you.

[RadWaz]

Ok, I probably installed something wrong.

Meaning,. I checked the documentation, and there is a source build document that configures Eclipse for older Java.

However, I don't use eclipse to run Studio. I have eclipse, but changes to it do not affect Studio. I installed the studio from here

I have versions 8, 11 and 17 of Java installed in eclispse, but I have the impression that I should show Studio differently so that it uses the older version of Java. Can you help me? Or indicate how to properly install JasperSoft Studio on linux step by step?

[Jivan Phadtare]

To get started with studio, kindly refer to below URL :

https://community.jaspersoft.com/knowledgebase/getting-started/getting-started-jaspersoft-studio/#wiki-header-6

Download community version of studio from below link for your linux and unzip it.

https://community.jaspersoft.com/files/file/19-jaspersoft®-studio-community-edition/

Post unzip the package run the 'runjss.sh' file to install it.

For additioanl information, kindly visit to below URL :

https://community.jaspersoft.com/knowledgebase/getting-started/getting-started-jaspersoft-studio/#wiki-header-6