Export to SFTP server fail during scheduling

[eric.badon]

JS_VERSION=7.2.0

The connection test is OK

The export to SFTP server fail during scheduling

2023-10-18 09:15:04,753 ERROR SecureExceptionHandlerImpl,quartzScheduler_Worker-1:116 - Une erreur s'est produite sur le serveur. Réessayez ou contactez les administrateurs du site. (Erreur UID: 87a1ebdd-72f5-43bc-9b11-c1e16c61f507)
2023-10-18 09:15:04,753 ERROR ReportExecutionJob,quartzScheduler_Worker-1:366 - report.scheduling.error.upload.to.ftp.server (Error UID: 87a1ebdd-72f5-43bc-9b11-c1e16c61f507)
2: /D_WCB_Monitoring_1.xlsx
    at com.jcraft.jsch.ChannelSftp.throwStatusError(ChannelSftp.java:2873)
    at com.jcraft.jsch.ChannelSftp._put(ChannelSftp.java:594)
    at com.jcraft.jsch.ChannelSftp.put(ChannelSftp.java:540)
    at com.jcraft.jsch.ChannelSftp.put(ChannelSftp.java:492)
    at com.jaspersoft.jasperserver.api.engine.common.util.impl.FTPUtil$SFTPServiceClientImpl.putFile(FTPUtil.java:202)
    at com.jaspersoft.jasperserver.api.engine.scheduling.quartz.ReportExecutionJobFileSavingImpl.saveToFTPServer(ReportExecutionJobFileSavingImpl.java:242)
    at com.jaspersoft.jasperserver.api.engine.scheduling.quartz.ReportExecutionJobFileSavingImpl.save(ReportExecutionJobFileSavingImpl.java:95)
    at com.jaspersoft.jasperserver.api.engine.scheduling.quartz.ReportExecutionJob.executeAndSendReport(ReportExecutionJob.java:571)
    at com.jaspersoft.jasperserver.api.engine.scheduling.quartz.ReportExecutionJob.execute(ReportExecutionJob.java:248)
    at org.quartz.core.JobRunShell.run(JobRunShell.java:202)
    at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:573)

[anish.rai]

Thank you for posting to the Jaspersoft Community. Our team of experts has read your question and we are working to get you an answer as quickly as we can. If you have a Jaspersoft Professional Subscription plan, please visit https://support.tibco.com/s/ for direct access to our technical support teams offering guaranteed response times.

[Thomas Tibcken]

Hi, have you been able to fix this?

Did the scheduler worked before with this SFTP Server - or is this the first configuration and test?

The error from the SFTP Server is:  An error has occurred on the server. Please try again or contact the site administrators. Have you been able to finde out, why the SFTP will not response? Any changes on the credentials of the user? 

Regards TT

[Mehak Rajkumar]

Hi Eric, we are eagerly anticipating your response to the comment mentioned above. Please provide the requested information so that we can assist you in addressing your question effectively.