How to handle Queued reports in Visualize.js

[shib_best]

Hi All,

When we make a visualize.js call to Jasper Server from UI ,we observe sometimes the response from Jasper Server logs is successful but the UI is not able to render the report and Status of the Service is queued. Again in the next call the report works fine.

 

We tried to find the Solutions to it in Jasper soft Communities, Documentations  and websites but we didn’t get any clue to it.

We need to know the below answers:

1. How to detect Queued reports in Visualize.js ( in Jasper server side)

2. How to handle Queued reports in Visualize.js ( in Jasper server side & UI)

 

Is it possible to get the logs related to visualize.js in jasperserver.log ?

We are using Jaspersoft AWS Professional 6.2.0

regards,

Shibabrata Biswas

[shib_best]

how to detect Queued reports in Visualize.js?
Ans: 1. Visualize.js internally call the rest service to generate the report output. 
So the status of the rest service defines the reason of queued status of reports.
reason
a. report is generated but not able to render in ui( then the rest service would be ready)
b. report is not generated as the reporting server taking time(then the rest service status would be queued)
c. report is generated but not able to render in ui( then the rest service would be failed )

how to handle Queued reports in Visualize.js ?

Ans: 1. Visualize.js internally call the rest service to generate the report output.
So handling the rest service can solve the issue

But then also alll these are alternative.

Is it possible to get the logs related to visualize.js in jasperserver.log ?

reagards,

Shib