Need help on figuring out why my JasperServer hangs while loading a report

[itchytoes]

Hi --

I tested out JasperServer on my own machine, and I can run reports fine, but when I installed on this other production machine, I get this "Loading..." message when I try to run a report, and it never returns.

I tested the datasource and it is fine,

The report normally runs quickly.

I just need a suggestion on how to debug the problem.  Is there a particular log4j.properties entrie that I should enable for debugging to see what is going on?

 

Thanks

 

Betty

 

[tomstieger]

 I am having the same problem.  I'm looking into what log files to review to try and diagnose the problem.

Edit:

I found this thread: http://jasperforge.org/plugins/espforum/view.php?group_id=112&forumid=102&topicid=84452

And we are trying to do a new install without sample data.  

Post Edited by tomstieger at 04/01/2011 16:45

[itchytoes]

Hi -- thanks for the reply.

 

You know, I got mine working, but I'm not sure why. I ended up just restarting everything and then it worked. spooky

[dacchiz]

I had the same problem and discovered it was due to the browser. FF and Chrome worked fine, but IE (version 11) would not *until* I took it out of compatibility mode. Then IE was fine.

[dacchiz]

If you're using IE, check whether Compatiblity Mode is enabled.  I had to disable Compatiblity Mode to get IE (version 11) working.  FF and Chrome were fine.