Properties pop up menu not get open for ROLE USER

[sasi86]

Dear  Team,

      I have deployed the Jasper server 3.5.  For ROLE Admin users can able to get the pop up when click

the properties of the report. But users ( role user )  not able to get the pop up box for showing the properties of the report.

What would be a problem.

I have followed the below steps.

-> Login as user which has a role as user

-> Select the report call 'Call Reports'.  Then select the properties icon. The pop up didn't get.

-> Else I have selected the report call 'Call Reports'. Right click that. Try to select the 'Properties' on that.

    But it is not opening the pop up.

If the user is admin then it working properly. Kindly help me to solve this issue.

 

 

[ernestoo]

Hi,

JasperServer 3.5  CE was certified by QA using Firefox 3.0 and IE 7 - what browser are you using? It might be related to that. Any reason why you're not installing 4.0 or 3.7.1?

[sasi86]

I am using shiretoko 3.5.9 ( firefox browser ).

For admin the 'properties' pop up menu is working. For other users only it is not opening.