Error on reinstalling

[gcorder]

I am reinstalling JR on a computer that had the server software uninstalled.  I downloaded JR server cp 4.7.0 and iReport 5.0.  iReport 5.0 installed fine but I am getting a error during installation for the server.  What can I do to get past this?  I don't see an existing tomcat running as a service.  I have chosen to install the bundled version of tomcat and postgresql during install.

 

Log started 12/05/2012 at 16:29:03

Preferred installation mode : win32

Trying to init installer in mode win32

Mode win32 successfully initialized

Preparing to Install

Preparing to Install

[16:29:33] Log: PostgreSQL version 9

Creating directory C:Program Filesjasperreports-server-cp-4.7.0

Creating directory C:Program Filesjasperreports-server-cp-4.7.0postgresql

Creating directory C:Program Filesjasperreports-server-cp-4.7.0postgresqllib

Creating directory C:Program Filesjasperreports-server-cp-4.7.0postgresqllibplugins

Creating directory C:Program Filesjasperreports-server-cp-4.7.0postgresqlStackBuilder

Creating directory C:Program Filesjasperreports-server-cp-4.7.0postgresqlStackBuildershare

Creating directory C:Program Filesjasperreports-server-cp-4.7.0postgresqlStackBuildersharei18n

Creating directory C:Program Filesjasperreports-server-cp-4.7.0postgresqlStackBuildersharei18nzh_CN

Creating directory C:Program Filesjasperreports-server-cp-4.7.0postgresqlStackBuildersharei18nfr_FR

Creating directory C:Program Filesjasperreports-server-cp-4.7.0postgresqlStackBuildersharei18nsv_SE

Creating directory C:Program Filesjasperreports-server-cp-4.7.0postgresqlStackBuildersharei18ntr_TR

Creating directory C:Program Filesjasperreports-server-cp-4.7.0postgresqlStackBuildersharei18nja_JP

Creating directory C:Program Filesjasperreports-server-cp-4.7.0postgresqlStackBuildersharei18nde_DE

Creating directory C:Program Filesjasperreports-server-cp-4.7.0postgresqlStackBuildersharei18nru_RU

Creating directory C:Program Filesjasperreports-server-cp-4.7.0postgresqlshare

Creating directory C:Program Filesjasperreports-server-cp-4.7.0postgresqlsharepljava

Creating directory C:Program Filesjasperreports-server-cp-4.7.0postgresqlsharetsearch_data . . . . . . . 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~  break  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Unpacking C:Program Filesjasperreports-server-cp-4.7.0postgresqlbinecpg.exe

Unpacking C:Program Filesjasperreports-server-cp-4.7.0postgresqlbinpgAdmin3.exe

Unpacking C:Program Filesjasperreports-server-cp-4.7.0postgresqlbinpg_dump.exe

Unpacking C:Program Filesjasperreports-server-cp-4.7.0postgresqlbinstackbuilder.exe

Unpacking C:Program Filesjasperreports-server-cp-4.7.0postgresqlbinmsvcr90.dll

[16:31:12] Creating C:Program Filesjasperreports-server-cp-4.7.0/postgresql/data

[16:31:12] C:Program Filesjasperreports-server-cp-4.7.0/postgresql/data OK

[16:31:12] Before running cacls

[16:31:13] postgres_grantedPermissions = 

[16:31:13] postgres_deniedPermissions = 

[16:31:13] Running cacls

Executing cacls "C:Program Filesjasperreports-server-cp-4.7.0/postgresql/data" /e /c /t /p gcorder:c

Script exit code: 0

 

Script output:

 processed dir: C:Program Filesjasperreports-server-cp-4.7.0postgresqldata

 

Script stderr:

 

 

[16:31:15] cacls "C:Program Filesjasperreports-server-cp-4.7.0/postgresql/data" /e /c /t /p gcorder:c"

[16:31:15] postgres_grantedPermissions = delete file_append_data file_execute file_generic_execute file_generic_read file_generic_write file_read_attributes file_read_data file_read_ea file_write_attributes file_write_data file_write_ea read_control standard_rights_execute standard_rights_read standard_rights_write synchronize

[16:31:15] postgres_deniedPermissions = 

[16:31:15] Running setWindowsACL

[16:31:15] postgres_grantedPermissions = delete file_append_data file_execute file_generic_execute file_generic_read file_generic_write file_read_attributes file_read_data file_read_ea file_write_attributes file_write_data file_write_ea read_control standard_rights_execute standard_rights_read standard_rights_write synchronize

[16:31:15] postgres_deniedPermissions = 

[16:31:15] Initializing database

Executing initdb.exe -U postgres -E UTF8 -D C:/PROGRA~1/JASPER~1.0/POSTGR~1/data

Script exit code: 1

 

Script output:

 

 

Script stderr:

 Program ended with an error exit code

 

Error running initdb.exe -U postgres -E UTF8 -D C:/PROGRA~1/JASPER~1.0/POSTGR~1/data : Program ended with an error exit code

Executing sc stop 

Script exit code: 1639

 

Script output:

 DESCRIPTION:

        Sends a STOP control request to a service.

USAGE:

        sc stop [service name]

        = Optional reason code number for service stop 

                   formed with the following elements in the format:

 

                        Flag:Major reason:Minor reason

 

                        [E.g., 1:2:8 means Hardware: Disk (Unplanned)]

 

                        Flag                       Major reason

                   ------------------       ---------------------------

                   1    -   Unplanned       1       -   Other

                   2    -   Custom          2       -   Hardware

                   4    -   Planned         3       -   Operating System

                                            4       -   Software

                                            5       -   Application

                                            64-255  -   Custom

 

                            Minor reason

                   -----------------------------------

                   1            -   Other 

                   2            -   Maintenance 

                   3            -   Installation 

                   4            -   Upgrade 

                   5            -   Reconfiguration 

                   6            -   Hung 

                   7            -   Unstable

                   8            -   Disk

                   9            -   Network Card

                   10           -   Environment

                   11           -   Hardware Driver

                   12           -   Other Driver

                   13           -   Service Pack

                   14           -   Software Update

                   15           -   Security Fix

                   16           -   Security

                   17           -   Network Connectivity

                   18           -   WMI

                   19           -   Service Pack Uninstall

                   20           -   Software Update Uninstall

                   22           -   Security Fix Uninstall

                   23           -   MMC

                   256-65535    -   Custom

 

        = Optional comment for the reason above (127 characters maximum)

 

Script stderr:

 Program ended with an error exit code

 

Error running sc stop  : Program ended with an error exit code

Executing sc delete 

Script exit code: 1639

 

Script output:

 DESCRIPTION:

        Deletes a service entry from the registry.

        If the service is running, or another process has an

        open handle to the service, the service is simply marked

        for deletion.

USAGE:

        sc delete [service name]

 

Script stderr:

 Program ended with an error exit code

 

Error running sc delete  : Program ended with an error exit code

Executing sc stop jasperreportsTomcat

Script exit code: 1060

 

Script output:

 [sC] OpenService FAILED 1060:

 

The specified service does not exist as an installed service.

 

 

Script stderr:

 Program ended with an error exit code

 

Error running sc stop jasperreportsTomcat : Program ended with an error exit code

Executing sc delete jasperreportsTomcat

Script exit code: 1060

 

Script output:

 [sC] OpenService FAILED 1060:

 

The specified service does not exist as an installed service.

 

 

Script stderr:

 Program ended with an error exit code

 

Error running sc delete jasperreportsTomcat : Program ended with an error exit code

 

 

[552726]

I have this question, too.If you have resolved this, can you tell me how to do? Thanks!

[isaac.aronov]

I had an identical issue. The way to work around that was:

 

1. Either "Run as Administrator" when you invoke the setup

2. If that doesn't work, upon the failure of the installation, the folder in the ProgramFiles will already have been created. It will have an Installation.log file. Delete that file, and then add "Everyone" with Full Rights to the jasperreports-server-cp-5.2.0 folder. Re-run your setup, and you'll be fine.

The core of the issue is that postgreSQL is trying to invoke NTFS permissions right onto the folder itself, and if it fails for some reason - the whole install fails. By granting full rights to "Everyone", you're avoiding that problem. Of course - be aware of possible security implications of running through such course, and adjust your strategy accordingly.

Good luck!